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Convene // conference & meeting spaces
 
New York City    Posted: Thursday, September 29, 2022
 
   
 
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JOB DETAILS
 

Convene is an Equal Employment Opportunity Employer & we believe that diverse teams are the best teams. We live our values of GRIT (Genuine, Relentless, Integrity & Teamwork) & strive to create an inclusive & equitable workplace where everyone can be their true selves, where we all show up for each other. 

In line with our goal to be 1% better every day, we are committed to listening, learning, growing & improving.  We welcome applicants from all backgrounds, experiences, abilities & perspectives to join us on this journey.

As a Hospitality Service Supervisor at our 1221 Avenue of the Americas location, you will be responsible for assuring the success of all programs, while maintaining a high quality products & service levels.

What Youll Do:

  • Supervise & set up the service of culinary in a quick & efficient manner to participants & ensure that it follows the Program Execution Order
  • Supervise the service team & support staff including setup, utilities, maintenance, & security
  • Coordinate culinary service between the culinary team & service team
  • Monitor inventory & keep culinary informed of accurate counts
  • Enforce all rules & regulations & ability to carry out all safety & emergency programs
  • Follow & health & safety regulations & ensure sanitations & cleanliness of service areas
  • Be involved in and/or conduct ongoing training of service specialist to maintain standards of service
  • Manage opening and/or closing inspection duties
  • Maintain service cleanliness in front & back of the sit
  • Ensure positive overall client satisfaction
  • Ability to interact with guests and/or associates in a courteous, empathetic, & discreet manner
  • Adhere to basic hygiene procedures & grooming standards
  • Lead & perform duties of service technician during shift

What We Look For: 

  • Minimum Bachelors Degree in Hospitality or related field preferred
  • Minimum 2 years of progressive experience in a conference center or a related field
  • Previous supervisory responsibility preferred
  • Strong knowledge of service standards, & different service types
  • Knowledge of food & beverage preparation techniques, health department rules & regulations, liquor laws & regulations
  • Ability to move, lift, carry, push, pull & place objects up to 25 pounds without assistance
  • Ability to reach overhead & below the knees, including bending, twisting, pulling, & stooping

Who We Are:

Convene is the leading provider of premium meeting & workday experiences with a global network of venues & flexible office locations. Combining design, technology, & hospitality to elevate todays modern work experience, Convene creates the spaces & experiences that help teams succeed. With Studio, an all-in-one solution for digitally-enabled events, & 23 locations across the U.S. & London including meeting spaces & flexible workplaces, Convene creates your best day at work, wherever it happens. The company has been named one of Americas 100 Most Promising Companies by Forbes & a Best Workplace by both & Fortune Magazine.

Were Here For You: 

At Convene, youll receive:

  • Excellent health coverage for you & your family starting day one
  • Medical & insurance navigation support through Eden Health
  • Flexible vacation time plus time off for your birthday
  • Two business closures per year to allow all employees to unplug & recharge 
  • 401K plan with company matching
  • Professional development support 
  • Access to healthy meals & snacks at work (when in the office) 
  • A chance to be part of a dynamic, growing team 
  • The opportunity to have a significant impact on your team & the business in the work that you do 
  • A culture of GRIT (Genuine, Relentless, Integrity & Teamwork)

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