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Teachers Pay Teachers // platform for educators to share their work
New York City, NY, United States    Posted: Monday, June 27, 2022
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About Us:

We believe teachers have one of the most vital jobs in the world, & were here to support them. What began as a word-of-mouth marketplace where teachers could buy & sell educational resources is now a teacher-powered digital learning platform. Our community of 7M+ educators relies on us for engaging, accessible, classroom-ready materialsand we rely on our team members to continue developing solutions that improve the lives of teachers, students, and, ultimately, the state of education itself.


As the CX Coordinator, you will provide outstanding email-based customer support for our community of sellers & buyers. The Customer Experience team is expected to recognize trends in the questions they receive from the community & surface these learnings internally to improve our product, policies, & services. Additionally, there are projects & initiatives that vary with our goals for the quarter. 

This position may extend through October 14, 2022. 


  • 1-2 years of work experience
  • Excellent written & verbal communication
  • Loves, understands & believes in what we want to build
  • Enthusiasm to work hard & achieve results in a fast-paced environment
  • Computer proficiency
  • Attention to detail
  • Ability to stay calm & focused under pressure
  • Motivated self-starter with excellent time management skills

Extra Credit:

  • Customer service experience in an email-based environment
  • Background in Education


If youre a California resident, California law requires that we provide you notice about the collection & use of your personal information. We encourage you to read it carefully. You can find our full notice here.

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