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Index Exchange // global advertising marketplace
Toronto (Downtown)    Posted: Tuesday, May 14, 2019
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The incumbent will support the Exchange Quality Operations unit of the Exchange Quality Department, developing expertise on the processes & requirements of the role, providing reporting & data assistance as designated, & contributing toward area KPIs. The role will require significant proficiency with reporting & data systems within Index Exchange as well as learning all aspects of bidder registration.

Key Responsibilities:

  • Generate & maintain daily reports with which Exchange Quality manages inflow, registration, domain review & troubleshooting assignments.
  • Analyze reports & interpret data to make recommendations for developing strategies & actionable items that will increase efficiencies within the Exchange Quality department.
  • Assist in the development & maintenance of tracking & reporting on key metrics as it pertains to Exchange Quality & all other functional areas in the department.
  • Monitor unknown advertiser (UA) rates & communicate with various members of the Exchange Quality department to resolve UA spikes in a timely manner & update key stakeholders where needed.
  • Field general reporting & data related requests & inquiries made by both internal members of the Exchange Quality department or external partners.
  • Train other members of Exchange Quality to enable basic navigation & usage of Domo across the department.
  • Assist in the publication of key metrics relevant to Exchange Quality.
  • Evolve the methods & techniques to improve reporting & data visualization for Exchange Quality.
  • Stay abreast of new data management tools, promoting new functions & features to other system users on the Exchange Quality team.
  • Manage new DSP seat mapping within the Index Exchange GUI.
  • Lead or support group project opportunities to build process improvements, effectively managing & prioritizing multiple deadlines at once.
  • Develop & work toward key performance measures to guide success & future growth in the role.

Key Skills:

  • Proficiency with Domo & Tableau & any primary data managementsystems within Index Exchange.
  • Proficiency with MS Excel & Google Sheets.
  • Solid organizational skills, including multitasking & time-management.
  • Keen attention to detail.
  • Effective communication skills.
  • Ability to work on tight deadlines.

Education & Experience Requirements:

  • Bachelors degree with preference from a quantitative discipline.
  • 1-2 years of experience in a professional setting with preference for digital marketing experience.
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