Snaps is the leader in connecting global brands & consumers in AI-powered automated conversations. Our award-winning technology helps executives across customer experience, marketing, e-commerce & product teams create, automate & optimize experiences that their customers will love in channels like Facebook Messenger, Webchat, SMS, Google Business Messages, & more. The world's top brands, including Michael Kors, Tiffany & Co., Live Nation, Calvin Klein, Uber, Lane Bryant & more leverage Snaps' products to acquire new customers & increase lifetime value through marketing & customer experience automation.
The future is conversational. Snaps is your partner. Check us out!
As a Conversational Solutions Architect, you'll work as a technical member of our Customer Success team working closely with our Product, Engineering & Commercial teams. Using a Techno Functional skill-set, you consider the business needs & technical requirements of our enterprise integrations, helping to build & launch conversational experiences that leverage the strongest capabilities of our platform & customers' systems. We're passionate about solving our customers' most complex problems through conversational design & advanced automation integration. Our Design Thinking approach will give you the freedom to explore ideas & take ownership of projects while you collaborate with experienced teams: both inside & outside of Snaps.