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Warby Parker // boutique-quality eyewear retailer
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Warby Parker is on the hunt for a data-driven, experienced Director to lead the way for our in-house optical manufacturing facility located in Sloatsburg, NY. In this role, you will be responsible for running the production operations, as well as the continuous growth & improvement of the facility in a sustainable & safe way. You will lead a world-class team of core management & production associates & oversee day-to-day lab operations in a fast-paced, rapidly growing environment. If you take your work seriously (but not yourself!), you may be just the person were looking for. 

What youll do:

  • Oversee the optical lab operations, safety protocols, quality, service levels, & hiring & development of staff (including the management of 100+ individuals)
  • Develop & execute the site strategy, priorities, & projects to support WP business, ensuring the delivery of high-quality orders on time in a safe & fun environment at the lowest cost
  • Manage the site budget & maximize the impact of resources while scaling production up & down according to business needs & seasonality
  • Liaise between Warby Parker HQ & Lab facility, consulting on operating procedures, safety, product quality, & the introduction of new products in the market 
  • Motivate employees to achieve & exceed financial & production targets
  • Ensure equipment is properly maintained to achieve target efficiencies & performance 
  • Collaborate with cross-functional stakeholders & manage the bandwidth of both personal responsibilities & the team's roles

Who you are: 

  • Backed by 10+ years of hands-on facility operations management in a made-to-assemble production environment
  • Experienced with managing production budgets and/or facility P&L reports
  • A naturally resourceful people manager, specifically with a background in leading a large team of manufacturing associates
  • A positive team leader (and exceptional team player!) who can quickly build respect within their team & across stakeholder groups
  • Equipped with strong communication skills & the ability to inspire & motivate the team to improve everyday
  • Understanding of the technical, regulatory, commercial, operational, & logistics implications of managing day-to-day service providers
  • Not on the Office of Inspector Generals List of Excluded Individuals/Entities (LEIE)

Extra credit: 

  • Project management experience, having led high-visibility projects from start to finish with measurable results, clearly communicating with stakeholders along the way
  • Significant experience managing an optical lab manufacturing operation including finishing & surfacing
  • Proud owner of a Lean Six Sigma Certification

Some benefits of working at Warby Parker for full-time employees:

  • Health, vision, & dental insurance
  • Life & AD&D Insurance
  • Flexible vacation policy
  • Paid Holidays
  • Retirement savings plan with a company match
  • Parental leave (non-birthing parents included)
  • Short-term disability
  • Employee Assistance Program (EAP)
  • Bereavement Support
  • Optical Education Reimbursement
  • Free eyewear
  • And more (just ask!)

Warby Parker requires all newly hired in-person or hybrid employees to be fully vaccinated against COVID-19 by their start date. Warby Parker is an equal opportunity employer & will provide reasonable accommodation, as necessary with federal, state, or local law, to those individuals who are unable to be vaccinated.

If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, & share personal information about you & explain your rights under the California Privacy Rights Act (CPRA).

About Us:

Warby Parker was founded with a mission: to inspire & impact the world with vision, purpose, & style.

We're constantly asking ourselves how we can do more & make a greater impact, & that starts by reimagining everything that a company & industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And weve learned that it takes creativity, empathy, & innovation to achieve that goal.

Since the day we launched in 2010, weve pioneered ideas, designed products, & developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses & contacts to eye exams & vision tests, & you can meet us online, at our stores, or even in your home. Wherever & whenever you need it, were there to make exceptional vision care simple & accessible. (Delightful, too.)

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.

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