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CLEAR // biometric identity platform
New York City, United States    Posted: Wednesday, April 21, 2021
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CLEAR helps create safer, easier experiences everywhere you go. We believe you are you & by using your biometrics your eyes, face, & fingerprints we keep you moving. Imagine a world where you can do virtually everything you need to breeze through the airport, buy a beer at the game, check-in at the doctors office, access your office building, & more without ever pulling out your wallet. CLEAR is currently available in 50+ airports, venues & more. Now with Health Pass, CLEAR securely connects a persons digital identity to multiple layers of COVID-related insights to help reduce public health risk & restore peace of mind.

Were defining & leading an entirely new industry, obsessing over our customers, & investing in great people to lead the way. Recently named on CNBCs Disruptor 50 List for the second year in a row & winner of the SXSW Interactive Innovation Award, CLEAR is providing innovative technology options for businesses & our 5+ million members to help create a safer environment no matter where you go.

We are seeking an ambitious, adaptable & eager Program Management leader to support our Cloud Infrastructure & Security Engineering teams in the next stage of CLEARs growth. In this role, you will work across the Infrastructure & Security Engineering teams to build developer-friendly platforms, strengthen CLEARs technical risk posture & embed a service mindset throughout the product development lifecycle. In partnership with Infrastructure & Security leadership, you will drive strategic roadmapping exercises while collaborating with teams to plan, execute & validate security & technology initiatives.

What You Will Do:

  • Lead the cross-functional delivery of a range of technology & security deliverables using advanced negotiation, facilitation, planning & dependency management techniques.
    • Use Agile project methodologies to drive continuous incremental delivery against quarterly / annual roadmap objectives
    • Collaborate with engineering, product & governance teams to break complex multi-disciplinary projects into prioritized & properly scoped plans of action
    • Demonstrate ownership of the entire project lifecycle from beginning to end 
    • Create clear visibility into status & progress within the team & for stakeholders
    • Identify & manage cross-team dependencies & risks; define & drive mitigation plans
    • Run retrospectives to remediate operational & process gaps
    • Forecast completion estimates using empirical data & stated assumptions
    • Assist Infrastructure & Security leadership with developing strategic roadmaps for CLEAR's systems, architecture, & practices
  • Lead teams as an agile coach / servant leader 
    • Directly manage 2-3 agile program managers across the various teams within the Infrastructure & Security Programs
    • Advocate for agile principles & help negotiate agreements between teams; facilitate productive communication between teams & among teammates
    • Lead continuous improvement by identifying & remediating cross-functional process gaps across your teams & the technology organization at large
    • Ensure that CLEAR's processes & artifacts are helping us to deliver rapidly & with agility

Who You Are:

  • 7+ years of relevant project/program management experience
  • Must have delivery leadership executing on complex & large scale cross team initiatives in a cloud native environment ideally within service / SRE / Infrastructure domains
  • Familiarity with cloud security design principles

Nice To Have:

  • Scrum Alliance CSM / CSP certification or PMIs Agile Certified Professional (ACP) preferred, SAFe or other scaled agile certifications a plus
  • Hands-on experience administrating Amazon Web Services (AWS)
  • Experience driving the scoping & execution of work in the following domains:
    • Infrastructure as code
    • Virtualization / containerization
    • System management & automation
    • Databases & search engines
    • Message queueing
  • Experience with a programming language like Python, Golang, Java, or C
  • Experience operating in a regulated or security sensitive environment
  • Experience with leading frameworks, processes & tools that comprise an Information Security program including identity & access management, security operations, product & application security & infrastructure security
  • Experience scoping & delivering technology projects within compliance frameworks (COBIT, NIST-800-53, SOC1/2, PCI-DSS, ISO27001, HIPAA)
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