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About Us

They say "sitting is the new smoking". We're here to get more people moving...

Gympass is a discovery platform that empowers companies to engage their workforce in physical activity by providing access to the largest global network of workout facilities. With a single monthly membership, companies can help employees find an activity they'll love among more than 600 activities across the U.S., Europe, & Latin America. Our goal is to multiply the number of people exercising at every company to create a healthier & more engaged workforce.

Founded in 2012 & headquartered in New York, we have a growing team in 30 offices around the world. Our mission is simple yet ambitious: defeat inactivity, & we know the only way to get there is together, partnering with companies, gyms & having the best talent.

Job Purpose

Based in Houston, the Customer Experience Representative willdeliver top-quality service to our end users & contribute to Gympass' success by encouraging member engagement. We are a customer-firstcompany,and believe that no customer problem is too big or too small. In this role, you will assist customers over the phone & email to understand the root of the issue & offer constructive solutions. You will have the opportunity to learn the intricacies of the Gympass platform & be an expert in all possible solutions for any problem. If you are motivated by helping people, & ensuring they have a good experience when asking for help, this is the role for you!

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