Who we are
At Justworks, youll enjoy a welcoming & casual environment, great benefits, wellness program offerings, company retreats, & the ability to interact with & learn from leaders in the startup community. We work hard & care about our most prized asset - our people.
Were helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. Were data driven & never stop iterating. If youd like to work in a supportive, entrepreneurial environment, are interested in building something meaningful & having fun while doing it, wed love to hear from you.
Justworks is seeking a Technical Program Manager on one of our core product areas to work collaboratively with the Product Manager & business stakeholders. Technical Program Managers are responsible for driving large, company-wide initiatives from start to finish, building consensus & confidence along the way.
What you'll do
- Define the vision & strategy for initiatives alongside business stakeholders & your direct working teams
- Gather requirements from stakeholders as well as using available data - including Voice of Customer data, external market data, etc.
- Lead regular check-ins with project working groups & help keep critical deliverables on track
- Create detailed project timelines & make adjustments as needed, setting clear expectations for the working group
- Lead change, anticipate how other teams might be impacted & facilitate scoping & process design with them
- Identify, communicate, & mitigate potential risks to the success of projects you lead
- Liaise with partners & vendors outside of the organization to drive execution of projects with external dependencies
- Do what it takes to get the job done & motivate a team
- Be able to say No, but back it up with reasoning
- Maintain a positive attitude, even in the face of adversity
- Lead resolution efforts for issues that may arise & follow through until theyre completed
- Empower non-technical stakeholders by distilling technical concepts into easy-to-understand explanations
- Help document requirements & troubleshoot issues alongside the product manager & engineers
Who you are
- 1-2 years of program or project management or product support experience, with demonstrated wins
- SQL knowledge
- Experience with software planning tools and/or project management tools
- Able to learn about the Justworks payroll/tax program & other domains quickly
- Strong communication skills
- Creative problem-solver with a passion for making complex things simple(r)
- Team player who puts the needs of the project & group first
- You have a technical degree (in Computer Science or related field)
- You have an understanding of SaaS SMB products
- You have experience in the HR and/or payroll space, generally
Visa sponsorship for this role is currently not available.
Diversity at Justworks
Justworks vision is for all identities, backgrounds & expressions to be represented in the workplace. We're building the foundation for long-term success & intend to cultivate a safe, collaborative & inclusive space & company culture.
Were proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.