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Rent The Runway // designer dresses & accessories rental
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About Us:

Rent the Runway (RTR)  is transforming the way we get dressed by pioneering the worlds first Closet in the Cloud. Founded in 2009, RTR has disrupted the $2.4 trillion fashion industry by inspiring women with a more joyful, sustainable & financially-savvy way to feel their best every day. As the ultimate destination for circular fashion, the brand now offers infinite points of access to its shared closet via a fully customizable subscription to fashion, one-time rental or ownership. RTR offers designer apparel, accessories & home decor from 700+ brand partners & has built in-house proprietary technology & a one-of-a-kind reverse logistics operation. Under CEO & Co-Founder Jennifer Hymans leadership, RTR has been named to CNBCs Disruptor 50 five times in ten years, & has been placed on Fast Companys Most Innovative Companies list multiple times, while Hyman herself has been named to the TIME 100 most influential people in the world & as one of People magazines Women Changing the World.

About the Role:

The Head of Dream Fulfillment Center (DFC) Ops Engineering, Facilities & Support is responsible for leading the team that brings to life the technologies & infrastructure that enable the closet in the cloud. DFCs bring together thousands of garments with hundreds of skilled associates & the latest in garment technologies into the largest & highest end dry cleaning facilities in the world.    Every day, a massive variety of thousands of brand name garments & accessories travel through the sorting, cleaning, pressing, repair, storage, packing & shipping steps to make our inventory an extension of our customers closets.  

This role will be pivotal to the ongoing success of RTR as we continue to leverage our proprietary technologies, extensive designer relationships to offer a truly endless assortment of inventory & to optimize the design of our facilities to enable us deliver on our customer promise with every order. 

The role will report directly to the Chief Supply Chain Officer.  Peers to this role will be the General Managers of the DFCs, the Head of Transportation, the Head of Customer Service & the Head of Garment Science.

What Youll Do:

  • Own optimizations of the layout & design of RTRs two existing facilities in New Jersey & Texas (spanning 500k + square feet combined) as well as total design of future facilities.   
  • Create a best in class approach to all things DFC design related such as: associate safety, sustainability, quality of garment care, density of cube & the cost of throughput.  
  • Become intimately familiar with the latest available technologies in garment conveyance, cleaning & repair & tracking to ensure a best in class & iterative approach at all times. 
  • Develop a keen understanding of RTRs reverse logistics technology, which powers an inventory management system based on regional availability, & help ensure inventory accuracy as an output via successful storage & tracking methodology.
  • Partner with internal or external real estate partners, hiring & managing general contractors & overseeing the construction effort of the next generation of RTR DFC design.
  • Build out a robust function that couples existing & newly developed technologies to continue to position RTR as a leader in the sharing economy.  

About You:

  • Bachelor's degree in mechanical, electric or civil engineering required; masters degree in mechanical, electrical or civil engineering and/or professional engineering certification preferred. Experience in designing high density, high volume manufacturing and/or fulfillment operations
  • 8+ years of related experience working in a warehouse, fulfillment center, or quality assurance capacity
  • Clear career progression leading a technical team including concept engineering and/or firm engineering including engineers, project managers & drafters.
  • Familiarity with real estate brokers, negotiations & lease terms.
  • Proven track record of exceptional leadership & employee development
  • Have a positive, can-do attitude & excellent interpersonal skills


At Rent the Runway, were committed to the wellbeing of our employees, & aim to create a workplace that fosters both personal & professional growth. Our inclusive benefits include, but are not limited to:

  • Paid Time Off including vacation, paid bereavement, & family sick leave - every employee needs time to take care of themselves & their family.
  • Universal Paid Parental Leave for both parents + flexible return to work program  - because we know your newest family member(s) deserve your undivided attention.
  • Paid Sabbatical after 5 years of continuous service - Unplug, recharge, & have some fun!
  • Exclusive employee subscription & rental discounts -  to ensure you experience the magic of renting the runway (and give us valued feedback!).
  • Comprehensive health, vision, dental, FSA & dependent care from day 1 of employment - Your health comes first & weve got you covered.
  • 401k match - an investment in your future.
  • Company wide events & outings - our team spirit is no joke - we know how to have fun!


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