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HelloFresh // meal kit delivery
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Factor_ a brand of HelloFresh is seeking the Operations Manager, Fulfillment.  As the Operations Manager, Fulfillment you will take a hands-on approach & deliver strategic operational leadership across all aspects of production & fulfillment.  We're searching for a visionary leader who is excited to build something extraordinary & share it with the world! 

You will...

  • Provide cross-functional leadership from the front lines & immerse yourself in the trenches to optimize productivity, promote growth, encourage innovative ideas, & inspire change
  • Map out, drive & continuously improve the day-to-day operations in a hyper-growth environment, effectively engaging, motivating & directing the team to ensure on-time & accurate delivery of customer orders
  • Manage dynamic & cross-functional teams to better assess the daily operations of Production & Fulfillment teams
  • Ensure adherence to OSHA, GMP, SQF, food safety, & facility compliance while meeting operational goals & continuously improving production
  • Coordinate product flow to drive the efficient process of receiving, storing, & distributing materials to departments
  • Ensure continuous improvement to safety, quality, cost, & delivery while growing & expanding capabilities within the warehouse
  • Drive a customer-first environment focused on & committed to delivering the highest quality product to our customers
  • Analyze shift performance to identify operational opportunities, trends, & potential cost-saving improvements
  • Partner with Production Planning team to execute devised production plans & adjust sequencing based on business need when necessary

You are...

  • Team-oriented: you have a track record of leading cross-functional teams & cultivating collaborative partnerships at all levels & departments of an organization
  • Results-driven: you recognize & resolve situations that are ambiguous or challenging, focus effort on meeting or exceeding goals, & pave the way for efficiency.
  • Bold: you are a true entrepreneurial spirit & not afraid to take calculated risks to disrupt the status quo; you're a visionary leader that listens to your team & values their ideas
  • Strategic: youre a critical thinker who uses logic to identify alternatives, evaluate, & present approaches to solve complex problems while thinking in terms of contingency plans.
  • Customer-focused:  you understand the importance of customer experience & delivering the planned customer outcomes with the highest level of customer care & customer satisfaction

You have...

  • 5+ years of operations management experience within manufacturing or production plant (food/beverage/perishables/CPG/eComm)
  • Bachelors Degree preferred; High school diploma or GED required
  • Proven success with managing 150-200+ employees in a hyper-growth organization - our culture is a critical part of our success, & you need to help drive it
  • Comprehensive background in production, assembly, pick/pack, shipping, receiving
  • Inventory control management with a background in building/improving warehouse management or inventory tracking systems (WMS implementation a plus)
  • Continuous Improvement/Lean Manufacturing advocate efficient people & project management skills (Six Sigma, APICS, Kaizen certification preferred)
  • Strong proficiency Microsoft Excel

Youll get

  • Competitive Salary & 401K company match that vests immediately upon participation
  • Generous parental leave of 16 weeks & PTO policy
  • $0 monthly premium & other flexible health plans effective first day of employment
  • 75% discount on your subscription to HelloFresh (as well as other product initiatives)
  • Snacks, coffee & catered meals   
  • Company-sponsored outings & Employee Resource Groups
  • Collaborative, dynamic work environment within a fast-paced, mission-driven company
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