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Warby Parker // boutique-quality eyewear retailer
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New Store Opening

Job Status: Full-Time

Warby Parker is searching for skilled & enthusiastic Opticians to join our growing team of in-house optical all-stars & play an integral part in what were all abouthelping people see! In this role, youll become an expert in our brand & our glasses (take a peek at how theyre made). Whether youre helping longtime Warby Parker fans or first-time wearers, youll deliver extraordinary customer service to leave them excited & confident about our glasses. Along the way, youll partner with motivated, collaborative individuals who take their work (but not themselves) seriously. Youll also expand your current skill set with a slew of career-advancing resources & benefits. Our ideal candidate is a lifelong learner whos eager to help Warby Parker grow. Sound a lot like you? Wonderfulread on!

What you'll do:

  • Work directly with customers to help meet all of their eyewear needs
  • Take & record measurements, adjust & fit eyewear, & execute these details with flawless accuracy
  • Check that our finished eyewear meets our optical standards, as well as customer requirements & requests
  • Use your expertise to explain prescription terminology & product offerings to customers
  • Work with your team to make sure all customers receive exceptional service
  • Help customers choose the best frames & lenses based on their prescription needs, face fit, personal style, & lifestyle
  • Collaborate with your team to form best practices for sales & customer service that can be implemented throughout the organization
  • Represent our brand to help educate others & get them excited about our values & mission

Who you are:

  • A licensed dispensing optician in states that require a license (or an ABO-certified optician in non-licensing states)
  • Passionate about the eyewear & retail industries
  • A clear, effective, & professional communicatoryou can break down technical terms for customers to easily understand
  • Dedicated to going above-and-beyond to make customers (and your teammates!) happy
  • An energetic, positive team player whos able to adapt in a fast-paced, ever-changing work environment
  • Extremely detail-oriented & capable of juggling a wide range of responsibilities
  • Open-mindedyoure constantly learning & challenging what you know
  • Someone who takes your work very seriously, but not yourself
  • Not on the Office of Inspector Generals List of Excluded Individuals/Entities (LEIE)

Some benefits of working at Warby Parker for Full-Time Employees:

  • Health, vision, & dental insurance
  • Life & AD&D Insurance
  • Paid time off
  • Paid Holidays
  • Retirement savings plan with a company match
  • Parental leave (non-birthing parents included)
  • Short-term disability
  • Employee Assistance Program (EAP)
  • Bereavement Leave
  • Optical Education Reimbursement
  • Snack Pantry
  • And more (just ask!)

The hourly range for the Licensed Optician role in New York City is $25.55 - $30.00. Warby Parker, in good faith, believes that the posted hourly range is accurate for this role in New York City at the time of posting. Warby Parker may pay more or less than the posted range based on factors such as relevant experience & skills, qualifications, & location, among others. This range may be modified in the future. In addition to the hourly rate, this role is also eligible to receive a cash bonus as part of the total compensation package. Details & eligibility will be discussed during the application process.

About Us:

Warby Parker was founded with a mission: to inspire & impact the world with vision, purpose, & style.

Were constantly asking ourselves how we can do more & make a greater impactand that starts by reimagining everything that a company & industry can be. We want to demonstrate that a business can scale, be profitable, & do good in the worldwithout charging a premium for it. And weve learned that it takes creativity, empathy, & innovation to achieve that goal.

Since the day we launched in 2010, weve pioneered ideas, designed products, & developed technologies that help people see. We offer everything our customers need for happier eyes at a price that leaves them with money in their pockets, from designer-quality glasses & contacts to eye exams & vision tests. 

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program. Over ten million pairs of glasses have been distributed in over 50 countries; that means ten million people now have the glasses they need to learn, work, & achieve better economic outcomes. 

At Warby Parker, you can look forward to company outings & events, volunteering & learning opportunities, & just great company filled with curious, kind folks. Dreaming up & sharing ideas arent responsibilities reserved for certain teams or leaders; the challenge (a really fun one) of innovation is on all of our shoulders. Teammates can also connect around common interests, backgrounds, & identities, no matter their home base, through our various employee resource groups. (Were happy to say that the Human Rights Campaign has named us a Best Place to Work for LGBTQ+ employees!) That sense of community & belonging keeps us excited to walk through the door every day, wherever that door may be. 

We're driven to continue building a workplace, based on inclusive behaviors & equitable systems, where all employees can bring their authentic selves, feel engaged, & share their perspectives as a valued member of Team Warby. Transparency is what were all about, & our annual Impact Report & Racial Equity Strategy lay out how were sticking to these values. 

 
 
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