Events  Deals  Jobs 
    Sign in  
Deliveroo // restaurant food delivery
London    Posted: Tuesday, August 17, 2021
Apply To Job

The Team

We are looking for a Head of International in our grocery division to join our HQ to lead & support the growth of the grocery proposition in all Deliveroo international markets. The role will be based in our HQ in London & will report to the VP for Grocery & Commercial Partnerships.

The Role

This person will be responsible for leading the continued development of our International grocery business across 10 markets including France, Italy, Spain, UAE, Hong Kong & Singapore. They will operate with a small team (<2), but will also drive results by collaborating with teams across Deliveroo & working cross functionally.

The desired candidate will be a great senior operator with significant experience of working across multiple markets, workstreams & teams.  You will bring a potent blend of commercial acumen, project management & willingness to get stuck in to help local teams seize opportunities.  Youll be adept at presenting & communicating with senior stakeholders up to Exec level.

In this role your key responsibilities will be: 

  • Business Development - Lead business development activity, working closely with local Commercial teams to develop, win & scale partnership opportunities  
  • Playbooks - Own & co-develop playbooks (with Merchandising & Operations PMs) to drive efficiencies, improve customer outcomes & accelerate revenue growth. Ensure cross-market learnings are captured & used 
  • Improvement Projects - Identify, develop & lead projects to improve the consumer value proposition, deep-dive into issues & work with local teams to execute plans to fix
  • Reporting & Reviews - Lead weekly market reviews & reporting to identify focus areas for improvement to drive growth & meet P&L targets. Own stakeholder engagement & updates (to Exec level)
  • Planning Process - Own the quarterly / annual planning process & work with the HQ Strategy & Finance team to develop accurate forecasting, monitoring reporting 
  • Product Coordination - drive collaboration with Product teams to ensure feedback, pilots & feature launches are well understood & executed in local markets 
  • Team Development - assist local teams with recruitment, training, coaching & developing a high performance team culture that reflects the Deliveroo values 


The role requires a strategic mindset, strong analytical skills & management experience with a track record of exceeding financial targets as well as:

  • 8+ years working in commercial focused roles with P&L responsibility. Previous general management skills desired. 
  • Commercial & Marketing Acumen - deep knowledge of industry trends, competition, best practices, & other factors that affect profitability & business success. Able to rapidly understand how our business operates, makes money & sustains profitable growth
  • Executional Excellence - youve achieved clear customer, commercial & financial results with a strong resilient entrepreneurial spirit
  • Customer Obsessed - understand & connect with our customers. Believe in our ability to create services & products which address this & have the customers best interest at heart
  • Tactical & Strategic - able to think big as well as execute on-the-fly via understanding the dynamics, interdependencies & implications of decisions.
  • Comfortable with Ambiguity & Autonomy - happy to be pointed at problems & work out how to solve them. You don't require micro-management to be successful - you have a can do / will do attitude
  • Stakeholder Management - engaging, informing, & gaining the support of various stakeholders. Taking time to collaborate & build relationships; earning the respect & trust of others within the organisation through strong emotional intelligence
  • Resourceful - constantly look for creative ways to make the most of the resources we have.  Throw tenacity, brainpower, teamwork & collaboration at problems, not money & extra heads. Think like an entrepreneur
  • Upbeat, confident & high energy - you bring freshness, energy & passion into the team.  Help create a working environment that is unique, spawns new ideas & is enjoyable for the other people involved

Why Deliveroo? 

When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour. Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges & an enormous opportunity ahead of us.

We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. Were a technology driven company at the forefront of the most rapidly expanding industry in the world, so come & join us for the ride.

Benefits & Diversity

At Deliveroo we know that people are the heart of the business & we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away & relocation.


We believe a great workplace is one that represents the world we live in & how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food & a desire to be part of one of the fastest growing startups in an incredibly exciting space.

Apply To Job
© 2021 GarysGuide      About    Feedback    Press    Terms