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CarGurus // online platform for used cars
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Car shopping is complicated. At CarGurus, we use data & technology to make it simple, giving people the tools they need to confidently find, buy, finance, or sell a car. The best part? Our work makes a real impact. Were the most-visited car-shopping site in the US & we are growing fast in our international markets. Ready to come along for the ride?

CarGurus is hiring an organized, highly motivated Business Operations Manager, Digital Retail to support the Digital Retail efforts across the organization! You will work cross-functionally to implement critical business initiatives. You'll have the opportunity to work alongside leadership teams in Sales, Marketing, Business Development, Finance, & Product. Youll not only be helping to guide the strategy, but youll also be gaining operational experience in leading projects through to completion. A successful candidate will have strong analytical & presentation skills & an ability to work cross-functionally to implement change. We are looking for thoughtful, daringly curious candidates who can dive into sophisticated data & draw insightful conclusions. By helping to clarify elements of our strategy you will be having a visible & real world impact on across a wide range of CarGurus business.

Our team values diversity in experience & backgroundswe do our best work when we create space for different voices & perspectives. Whatever unique experiences or skill sets you bring, we look forward to learning from each other.

What Youll Do:

  • Extracts key insights from analyses & presents findings in a compelling way to inform critical business decisions
  • Compiles regular reporting deliverables & memos for senior leadership
  • Works directly with functional leaders to help guide the strategic direction of our Digital Retail business.
  • Manages a variety of high-visibility, strategic projects across Digital Retail. An ability to influence teams who are not direct reports is critical to success
  • Understand the performance of existing products & see opportunities for new product offerings
  • Recommends performance improvement ideas gathering data & partnering with product, engineering, marketing, sales, & finance departments to grow our business
  • Continuously monitors business fundamentals. Proactively discovers problems before they occur & identifies opportunities that move the business forward

Who You Are:

  • 3-6 years of proven experience in a strategy or management consultant role (experience in consumer internet, digital marketing or SaaS product data a plus)
  • Knowledge of BI & reporting tools, or demonstrated ability in learning new tool
  • Ability to influence multiple partners & adopt new data-driven approaches to achieve shared business goals & drive organizational change
  • Excellent verbal & written communication skills
  • Excellent critical thinking skills & a love of data & analysis
  • Outstanding PowerPoint & Excel skills
  • Strong organizational skills & attention to detail
  • Proven track-record of working independently & thriving in a fast-paced, dynamic environment
  • Relentless passion for getting things done
  • SalesForce & BI (Looker) experience a plus

CarGurus Culture:

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women & other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat & see if you could be a great fit.

At CarGurus, we invest in our peoples professional growth with everything from learning & development programs to tuition reimbursement. Want to work on projects that expand your skill set without sacrificing your work/life balance? You got it. We also strive to provide perks & benefits that employees actually care about like free lunch, commuter subsidies, & more. That includes equity in the companyour way of showing that we want you here for the long haul.

We work hard every day to build the worlds most trusted & transparent automotive marketplace, but trust & transparency dont just apply to our consumers. They extend to our talent, too. We aim to create a workplace where everyone feels they can bring the ultimate expression of themselves & their potentialwhere you dont just fit, you thrive. We dont discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

We recognize that flexibility plays a critical role in enabling our people to thrive in both their personal & professional lives. We currently welcome Gurus into our Cambridge, MA office on a voluntary basis but do not require employees to physically be in the office. We will adopt a hybrid working model when health experts & government officials in our local communities deem it safe to do so. Specific arrangements within this model will be up to team leaders discretion; we encourage you to discuss your questions & needs during the interview process.

All US CarGurus employees are required to provide proof of full vaccination against COVID-19, unless they have an approved medical or religious accommodation. This helps us to safeguard the health of our employees & their families, our customers & visitors, & the community at large.


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