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mobile app for renewing contact lens prescriptions
Product, Full Time    New York City    Posted: Friday, April 12, 2019
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About Us

Were on a mission to build care that fits your life. Our business started as Simple Contacts, but is rapidly expanding into the Simple Health brand as we launch more & more direct to consumer medical services.

We think you should join us. Heres why:

  • We see things differently. Thats why were building a diverse culture - with people who bring unique perspectives & backgrounds to the table. We need a diverse team to build products that serve our diverse patients.
  • Were humans first, employees second. Work-life balance matters to us - thats why we require minimum vacation time, are flexible with when & where you work, offer paid parental leave & more.
  • Were building for longevity. Growth is not confined to job descriptions or teams, & we encourage continuous learning, both within your specialty & in other interests.
  • Health matters to us, including yours. We pay 100% of employee healthcare premiums & offer free contacts to our employees.

Job responsibilities include but aren't limited to:

  • Screen all incoming bug reports to establish priority & scope, document, & coordinate the appropriate follow-up.
  • Work directly with a team of engineers to support day-to-day productivity, to include developing & executing testing plans, & writing product requirements or lightweight product specs.
  • Develop & maintain strong cross-platform knowledge of both internal tools & user-facing product.
  • Solicit, clarify & validate input from stakeholders across multiple departments to identify pain points & scope the impact.

About you:

  • 1-2 years experience in a customer service, product management, or project management capacity at a software company.
  • Familiar with agile product development & the product managers role.
  • Working understanding of software development & terminology, able to learn new technologies quickly & independently.
  • Able to communicate complex technical & business issues for a wide range of audiences.
  • Demonstrated ability to influence decisions & strategies of teams or individuals, without direct authority.
  • Excellent analytical & organizational skills.
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