| |
Responsibilities
- Support the field sales team on opportunity management (creation, updating, closing)
- Collaborate with the sales & support functions to ensure Service Level Agreements (SLA) are met
- Document & create knowledge repository for first-tier sales support
- Create & implement reporting & dashboards for the sales organization that focuses on improving efficiency, effectiveness, & productivity
- Manage the operational aspect of on-boarding new employees & transitions of existing employees
- Identify opportunities for process automation & optimization, with a focus on scalability & driving significant growth
- Collaborate with Marketing to ensure proper lead management processes, metrics, & policies
- Maintain data integrity within customer records in Salesforce.com & other systems
- Monitor system adoption & data compliance & governance
- Maintain & evangelize communication best practices for sales & sales support functions
Hiring Process
Applicants for this position can expect the hiring process to follow the order below. Please keep in mind that applicants can be declined from the position at any stage of the process. To learn more about someone who may be conducting the interview, find their job title on our team page.
- Selected candidates will be invited to schedule a 30min screening call with one of our Global Recruiters
- Next, candidates will be invited to schedule a first interview with the Hiring Manager
- Next, candidates will be invited to interview with 2-5 teammates
- There may be a final executive interview for any IC role, there will be an executive interview for any Manager level role.
Additional details about our process can be found on our hiring page.
Compensation
To view the full job description & its compensation calculator, view our handbook. The compensation calculator can be found towards the bottom of the page.
Additional details about our process can be found on our hiring page.
| |
|
