Events  Classes  Deals  Spaces  Jobs 
    Sign in  
 
 
Visa // credit cards
 
   Posted: Thursday, October 10, 2019
 
   
 
Apply To Job
 
 
JOB DETAILS
  Company Description

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable & secure payment network - enabling individuals, businesses, & economies to thrive. Our advanced global processing network, VisaNet, provides secure & reliable payments around the world, & is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, & fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network & scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, & be part of an inclusive & diverse workplace. We are a global team of disruptors, trailblazers, innovators & risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, & doing meaningful work that brings financial literacy & digital commerce to millions of unbanked & underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Job Description

The Associate Client Consulting Analyst is an individual contributor responsible for working with clients & Visa client-facing staff to increase client satisfaction, process efficiency, growth of the business, & resolve business & technical issues. This role works alongside other team members to support & grow Visa's client relationships through the proactive management of day-to-day operations; rapid & accurate communications; internal & external relationship building; opportunities to drive process efficiencies; & an overall understanding of the business including revenue, profit & costs for the client & Visa.

Responsibilities include:

  • Answering incoming questions from internal & external partners.
  • Troubleshooting VISA specific issues that may be occurring & providing appropriate updates.
  • Facilitating conference calls with clients & other Visa resources as necessary.
  • Attending/facilitating/managinginternal/external meetings & training sessions as necessary.
  • Proactively contacting internal & external partners upon notification of problem resolution & confirming that the issue has been resolved to the partner's satisfaction.
  • Identifying trends or patterns & communicating those to the appropriate technical or product resource.
  • This is an individual contributor role responsible for identifying & resolving issues of moderate complexity. This position is at an intermediate professional level & requires strong execution & analytical abilities. This role works independently & receives minimal guidance.
This role is part of our university recruiting program & as such, the incumbent will start working upon graduation at some point inspring/summer 2020.
Qualifications

Basic Qualifications

  • Minimum of 6 months of work experience or a Bachelor's Degree.
  • Computer Science, MIS, or Tech Bus Mgmt degree.
  • Comfort in technical environments.
  • Strong time management skills.

Preferred Qualifications

  • Familiarity with modern programming languages.
  • Experience with APIs.
  • Coding experience.
  • Experience in Scrum and/or Agile.
  • Experience with MS Visio.
  • Comfort in public speaking & as a trainer.

Essential Functions

  • Interest & aptitude for understanding technical concepts & terms.
  • Ability & preference to work as part of a team.
  • Ability to synthesize technical information & apply to business solutions.
  • Able to set priorities, influence others, & manage partnerexpectations.
  • Self-starter with a demonstrated ability to achieve results as part of an effective team, & ability to effectively prioritize & multi-task under deadlines.
  • Strong written email & verbal communication skills.
  • Proficiency in MS Office applications (Excel,Word, PowerPoint)
Work Hours
  • Incumbent must make themselves available during core business hours. After-hours availability may be required.
Travel Requirements
  • This position may require the incumbent to travel for work 10% of the time.
Mental/Physical Requirements
  • This position will be performed in an office setting. The position will require the incumbent to sit & stand at a desk, communicate in person & by telephone, frequently operate standard office equipment, such as telephones & computers, reach with hands & arms, & bend or lift up to 25 pounds.
Additional Information

Essential Functions

  • Interest & aptitude for understanding technical concepts & terms.
  • Ability & preference to work as part of a team.
  • Ability to synthesize technical information & apply to business solutions.
  • Able to set priorities, influence others, & manage partnerexpectations.
  • Self-starter with a demonstrated ability to achieve results as part of an effective team, & ability to effectively prioritize & multi-task under deadlines.
  • Strong written email & verbal communication skills.
  • Proficiency in MS Office applications (Excel,Word, PowerPoint)

Work Hours

  • Incumbent must make themselves available during core business hours. After-hours availability may be required.

Travel Requirements

  • This position may require the incumbent to travel for work 10% of the time.

Mental/Physical Requirements

  • This position will be performed in an office setting. The position will require the incumbent to sit & stand at a desk, communicate in person & by telephone, frequently operate standard office equipment, such as telephones & computers, reach with hands & arms, & bend or lift up to 25 pounds.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines & applicable local law.

 
 
 
Apply To Job
 
 
 
 
 
© 2019 GarysGuide      About    Feedback    Press    Terms
 
Sponsor Gary's (World Famous) Red Tie