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JUUL Labs is driving innovation in eliminating cigarettes.
Design, Full Time    San Francisco, New York    Posted: Tuesday, January 29, 2019
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JUUL's mission is to improve the lives of the worlds one billion adult smokers by driving innovation to eliminate cigarettes. JUUL is the number one US-based vapor product. Headquartered in San Francisco & backed by leading technology investors including Tiger Global, Fidelity Investments & Tao Invest, JUUL Labs is disrupting one of the worlds largest & oldest industries.

Were an exceptional team with backgrounds in technology, healthcare, CPG & biotech, & were growing rapidly to deliver on our mission. Were actively looking to hire the worlds best scientists, engineers, designers, product managers, supply chain experts, customer service & business professionals.


You will join a dynamic design team that constantly brings new products to market. You will work directly with product owners to identify opportunities, prioritize projects, define the brief, & own both the experience & visual design for your team. You will work cross functionally with Engineering, Marketing, Compliance, Brand, & Sales to support a roadmap of product launches & experiments.

  • Conceptualize & iterate on high-quality designs.
  • Design flows & experiences that are incredibly simple & elegant.
  • Oversee the user experience of a product from conception until launch.
  • Flexibly flip between working on granular UI details & large-scale experience design.
  • Collaborate with PMs, engineers, researchers & content strategists to identify & prioritize product opportunities to affect the squads KPIs.
  • Be the voice for the user while contributing to high-level strategic decisions with the rest of the product & executive teams.
  • Actively participate in all stages of our agile design process, including contributing to story creation, weekly standups, etc.
  • Create use cases & flows, & turn them into test-ready lo-fi & hi-fi prototypes
  • Help us conduct user & competitive research.


  • 5+ years of experience in a Digital agency setting.
  • Mastery of Typography, Hierarchy, & Layout.
  • Strong background in Brand design.
  • Demonstrated experience with end-to-end (hybrid UX & UI) product design.
  • Experience owning product from start to finish, working with developers & PMs.
  • Ability to research, ideate & define the vision for projects within your unit.
  • Ability to work fast & produce multiple solutions for a single problem.
  • Ability to design & build high fidelity prototypes for testing.
  • Working experience with Sketch, Invision, & Adobe design tools.


  • Strong User Testing background. Experience with user testing platforms & in-person user research.
  • Experience with front-end development.
  • CS background.


  • Bachelors or Masters Degree in Visual Design/Communications Design/Digital Design


  • A place to grow your career. Well help you set big goals - & exceed them
  • People. Work with talented, committed & supportive teammates
  • Equity & performance bonuses. Every employee is a stakeholder in our success
  • Boundless snacks & drinks
  • Cell phone subsidy, commuter benefits & discounts on JUUL products
  • Excellent medical, dental & vision benefits
  • Location. Work in the heart of New York City, the worlds greatest city.
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