WE HELP ONLINE COMMUNITIES THRIVE
Spot.IMs mission is to create exceptional technology that empowers digital media publishers to develop meaningful & monetizable online communities for their readers within their Owned & Operated web space. Our enterprise software platform helps the worlds biggest online publishers form independent communities around their distinct content, quickly bolstering their overall engagement & social interactions. We connect millions of unique users a month across leading digital media publishers including Hearst, Sky Sports, Fox News, AOL, Uproxx, IFLScience, US Magazine, & many more. Spot.IM is VC-backed by Insight Ventures, one of the worlds most trusted & successful institutional investors, & we are focused on growing our standout global team & product stack.
Partnership (Account) Manager - What You'll Do:
- Partner with Publisher Sales & R&D teams in order to manage & grow relationships with our strategic publisher partners, understand their organizations business needs, & provide world-class client service
- Manage the onboarding & software integration process for large media publishers by being a Spot.IM product expert & coordinating resources among internal & external Product, Engineering, Editorial, & Business Development teams
- Grow partner revenues by monitoring & analyzing partner success metrics, taking proactive steps to improve user experience & drive traffic, & identifying upsell & expansion opportunities
- Communicate business intelligence from clients to the product management team in regards to new product development features
- Be a thought leader in the publishing & technology space by creating & sharing content with your partners
The Skills & Experience You Bring:
- Previous technical account management experience within either the SaaS, publishing tech, or advertising tech space along with outstanding relationship management & customer service skills
- Very strong analytical skills combined with a solid understanding of web technologies, digital media revenue ecosystems, & web advertising measurements & analytics
- Sales-oriented mindset with a history of successfully driving revenue by expanding & upselling publisher or SaaS accounts
- Thorough understanding of advertisement & media technology along with experience managing relationships with technical client teams is a major benefit
- Positive, fun energy combined with a fiery passion for relationship management - we want our clients to have the best Spot.IM experience possible!
The Spot.IM Culture
We offer a dynamic & unconventional work environment that spans from NYC to Tel Aviv, bringing together a diverse group of world class & high-caliber techies, wordsmiths, entrepreneurs, & creative thinkers. We empower every individual across our global team to be a catalyst for change & strive to create a work environment where you can have the utmost autonomy over your role & projects, from start to finish. If you want to join an innovative tech company where you can challenge yourself, have the freedom to own your work, & make a lasting impact, then you have a spot within our growing community!