As Netflix continues to develop unique original content & build the world's most technology-driven studio, the drive to innovate around solutions, logistics, & software grows. Simply put, our goal is to provide our production & media partners with tools superior to anything else out there, & support the effort to create the most productive & creative studio the world has ever seen.
As a Production Support Specialist, with a focus on Animation, you will be collaborating with our larger team to establish new Animation support within our team. Your top priorities will be managing technical issues, research, writing documentation for knowledge base & runbooks, analyzing trends & the impact of these issues with the ultimate goal of driving improvements in the Netflix Studio applications & overall user experience.
You will play a critical role by providing remote technical support to a user base of internal Netflix employees, production, & media partners utilizing our Netflix Studio technology & applications. You will do this as a part of a global support team for our Studio technology. The Netflix Production Support team ensures an exceptional experience for our users by providing remote support to critical Animation, VFX, production & media software while providing insight back to studio product teams to solve challenges with our technology as an advocate for the users that they support.