At WorkFusion, we're building software products that are changing the world & transforming the workplace, for the better. Our technology automates data intensive repetitive work so people can be freed from the mundane to pursue the meaningful, while companies can grow further & customers can be served faster & better.
WorkFusion is widely recognized as the world leader in intelligent process automation with its Intelligent Automation Cloud which combines RPA, machine learning & work analytics in one unrivaled platform that is easy to deploy & unlimited to scale. We compete in the fastest growing segment in software & are growing at record pace with customers spanning the globe. Our headquarters are in New York City (on Wall Street) with operations all over the world.
Our teams are dedicated to building & marketing AI-powered software for all business types, ranging from high growth startups to large enterprises with particular focus on banking, insurance, healthcare, retail, consumer products, energy, high-tech & transportation.
We are looking for a Product Enablement Associate to join the Product Enablement Team to build & maintain internal & external product enablement collateral and serve as the owner of the Enablement Portal. WorkFusion is a remarkably powerful product and requires broad & detailed product enablement materials to help customers and employees onboard and understand platform capabilities, workflows & roadmap. Success in the role is dependent on attention to detail & presentation making / maintenance abilities, cross collaboration for sourcing / updating content & maintaining the portal with the most up to date information for field personnel to share with customers. This role requires writing in English therefore candidates must be able to demonstrate fluency communicating in English.
Within your first 30 Days you will:
Pass Automation Academy Courses to learn WorkFusion product technical specifics.
Take Ownership of Product Capability PPTs & Engage Stakeholders for Edits / Updates.
Provide Immediate Need Updates to Product Capability PPTs.
Collaborate with Product Managers, Product Owners & SMEs on updates to Product Enablement collateral to maintain up to date & accurate customer facing information.
Own the development of new Product Enablement PPTs or Video Scripts & the collaboration required internally to ensure up to date & accurate customer facing information.
Own the hosting & maintenance of the internal enablement portal for internal personnel to access Product Enablement owned & produced field & customer facing collateral.
Own & organize field personnel enablement sessions & internal / external Roadmap Roadshows.
3+ Years in a SAAS Environment focused on Customer & Internal Facing Collateral
1+ Years Owning the Development & Management of Field Facing Assets.
Desire to learn by doing & support Seniors & Principals in their roles.
Smartest people in the industry & the most interesting product on the market
Opportunity to work remotely
Comprehensive social benefits package