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Appian // business process management
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Here at Appian, were passionate about automation, speed, & efficiency; & the CIO department is a great place to apply these values! From Information Security, Business Technology, to Solution Engineering, joining Appian will provide you with the opportunity to lead technical strategy, execution & communication for all applications to support Appian employees, customers, & partners. Join us, as we work collaboratively to grow Appian across the world.

Appian is seeking a Director of Digital Technology, which will build a strategic vision for implementing & operating our digital presence including our public facing websites, community platform, social channels, & app marketplace.This individual will be responsible for the successful execution of projects within this ecosystem, providing technical guidance, management, & leadership. This is an exciting new role at Appian, which will lead initiatives in solutioning, managing, & releasing components for a digital platform managed through cross team functional efforts & collaboration with business partners across the enterprise.

In this role you will report to the VP, Business Technology. You will use your strong business judgment & decision-making skills to identify, prioritize, & articulate the highest impact initiatives. Your focus will be on delivering a platform that automates, integrates, & positions new & existing products & solutions to increase reach, engagement, customer loyalty, & revenue. In pursuit of this goal, youll collaborate with teams across all functional areas at Appian. This includes working with Business Technology staff to ensure system & environment stability & security; collaborating with Marketing & Finance teams to develop conversion targets, forecast revenue, & analyze key customer statistics & trends; & managing technical teams to drive projects through design, development, QA, & release.

This role is based at Appian's Headquarters in McLean, VA. Employees hired for this position will have the opportunity to work in a flexible, hybrid environment. If you are not already located in the DC Metropolitan Area, your willingness to relocate will be a contingency for this position.

To be successful in this role, you will:

  • Lead planning & implementation of customer-facing digital platforms. 
  • Work with business users to identify & prioritize necessary applications, analytics, systems, & enhancements, & manage cross-functional teams to develop & implement them.
  • Negotiate contracts with vendors, & engage & manage work of outside consultants as required to deliver on the roadmap.
  • Build & deliver robust business cases to support project & vendor investments, & communicate & present to all levels of the organization.
  • Develop sound governance processes to maintain the platform, issue management, environment & code migration strategies, change management etc.
  • Collaborate closely with business partners & support them with digital business functions. 

Some of the tools & resources we will equip you with include: 

  • Well immerse you into our community rooted in respect starting on day one. Our community is strong & growing! Our affinity groups are a great place to start connecting with peers from all across the globe.
  • Joining the Business Technology department means you'll be doing work that directly impacts the overall business. Our top priority is ensuring our people & the business are equipped with the tools, resources, & processes needed to thrive.
  • We value innovation & investment in our people by providing opportunities for growth & leadership. 

Basic qualifications:

  • A Bachelor's degree or equivalent experience in STEM, Business Administration, e-Commerce, or a related field.
  • 12-15+ years of experience working with digital products 
  • An established leader working with agile/scrum teams to iteratively prioritize & deliver high value & high quality digital products.
  • Extensive knowledge of external customer-facing digital tools, solutions, technologies & tactics, especially in a componentized framework to be leveraged by CMS engineers -- Adobe Experience Manager (AEM) ecosystem experience a large plus.
  • Knowledge of building reusable content components & page templates.
  • Experience breaking down initiatives into epics & user stories, articulating requirements & acceptance criteria clearly.
  • Strong influencing skills & motivated to work in a fast-paced, deadline-oriented, diverse environment.
  • Excellent written & verbal communication skills.

Nice to haves:

  • An advanced degree, a Master's or MBA, is preferred.
  • Experience leading a Marketing / Digital Technology team.
  • Production experience deploying app marketplaces.

About Appian

Before Appian was a company, it was an idea. Not about a product or a market, but about the culture needed to sustain innovation & value. Today, we help businesses build apps & workflows rapidly, with a low-code automation platform. 

Appian was founded on the belief that talented & passionate people, given the power & autonomy to excel, will deliver amazing impact. We have worked thoughtfully to create an inclusive, agile & collaborative work environment where employees feel challenged, & all voices are heard. We value & encourage cross-departmental collaboration, & actively seek opportunities to better ourselves & others. Creating impact to us means that when we deliver results, were focused on lasting positive change. 

Join us.

Appian Corporation is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Further, Appian will not discriminate against applicants for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their coworker, Pay Transparency Nondiscrimination .

If you need a reasonable accommodation for any part of the employment process, please contact us by email at & let us know the nature of your request & your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.


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