RAPP New York is looking for an Associate Director, Program Management to join our award-winning Creative team.

WHO WE ARE:

We are the agency absolutely, utterly, fiercely focused on the individual. We use our data, technology, & creative smarts to make meaningful, connections with every single person a brand knows. 

When it comes to individuals, were fierce. We stand up for individuality. We speak up against bland, broad-brush generalizations. And we commit to doing this in every aspect of our work for clients & their consumers.

We actively foster an inclusive workplace where diversity & individual difference are valued & leveraged to achieve the agencys vision. And most importantly we value every individuals wellbeing.

We are Fiercely Individual.

HOW WE DO IT:

At RAPP we are fiercely focused on the individual & how we can create value from every individuals experience with a brand. We do this across three capability areas: customer centric consulting, creativity that inspires action & customer experience management.

Our data analysts know who that person is. Our strategists understand what they want. And our award-winning Technologists & Creatives know how to get it to them.

RAPP is an integral part of Omnicoms Precision Marketing Group, comprising 4,000 creatives, technologists, strategists, & data & marketing scientists across 40 global markets

YOUR ROLE:

As an Associate Director, Program Management, you are the orchestrator of the client projects youre the one who knows how to make things happen.  Youre the master of the execution & process from project initiation to delivery. You are passionate about the space from innovative, data-driven digital, platform & CRM programs. Youre creative, solutions-oriented, organized, collaborative & have exceptional people skills.

YOUR RESPONSIBILITIES:

• Orchestrates the motion of every project liaising with all departments, client stakeholders & partners from start through completion.
• Understands scope of client request & implications. Able to translate requests into tight deliverables, assumptions, estimates/scopes of work & timelines.
• Aligns with resource management to ensure resources are available & present at appropriate times throughout the project lifecycle.
• Leads daily client/agency stand ups & sprint planning sessions. Ensures timely conference notes & action steps taken.
• Manages simultaneous projects within budgetary & schedule constraints.
• Monitors, reports & solves for project progress & risk. Redirects as required through keen prioritization skills. Escalates as necessary to ensure integrity of client scopes & agency profitability.
• Leads quality assurance requirements for the project. Responsible for maintaining the required level of quality through every step of the delivery process.
• Initiates all activities to support project close out & retrospectives.
• Is a champion of the agency process & quality work & is responsible for optimizing workflow.

REQUIRED SKILLS:

• 7+ years of related project management experience ideally in personalized CRM campaign management, & digital platform development at an advertising or media agency.
• Deep knowledge of web technologies & enterprise software.
• Must have healthcare client experience with clear understanding of Medical, Regulatory & Legal review process impacting timelines, scopes & creative development.
• Scrum certification (CSM) a plus.
• Evidence of working with project management methodologies & tools.
• Skilled & experienced building strong workinging relationships with internal & external team(s) to manage needs & expectations throughout project lifecycle.
• Commercially minded & capable of identifying business & growth opportunities.
• Must have strong written & oral skills.

RAPP provides a competitive salary & comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, & personal days & positive activism days, paid parental leave & disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $110,000-$130,000. This range is specific to NYC & multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience & training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.

As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.