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Operation Manager
Come see whats cookin at HelloFresh!
At HelloFresh, we want to revolutionize the way we eat by making it more convenient & exciting to cook meals
from scratch. We have offices all over the world & we deliver delicious meals to millions of people.
We are the industry leader in meal-kit subscription services & were growing all the time. We have distinct meal-
kit services that cater to everyone with the most menu variety in the market, which allows us to reach an
incredibly wide population of people.
The HelloFresh team is diverse, high-performing, & international, & our work environment is an inspiring space
where you can thrive as a result.
As the Operations Manager, you will take a hands-on approach & deliver strategic operational leadership across
all aspects of production & fulfillment. We're searching for a visionary leader who is excited to build something
extraordinary & share it with the world!
You will...
Provide cross-functional leadership from the front lines & immerse yourself in the trenches to
optimize productivity, promote growth, encourage innovative ideas, & inspire change
Map out, drive & continuously improve the day-to-day operations in a hyper-growth environment,
effectively engaging, motivating & directing the team to ensure on-time & accurate delivery of
customer orders
Manage dynamic & cross-functional teams to better assess the daily operations of Production and
Fulfillment teams
Ensure adherence to OSHA, GMP, SQF, food safety, & facility compliance while meeting operational
goals & continuously improving production
Coordinate product flow to drive the efficient process of receiving, storing, & distributing materials
to departments
Ensure continuous improvement to safety, quality, cost, & delivery while growing & expanding
capabilities within the warehouse
Drive a customer-first environment focused on & committed to delivering the highest quality product
to our customers
Analyze shift performance to identify operational opportunities, trends, & potential cost-saving
improvements
Partner with Production Planning team to execute devised production plans & adjust sequencing
based on business need when necessary
You are...
Team-oriented: you have a track record of leading cross-functional teams & cultivating collaborative
partnerships at all levels & departments of an organization
Results-driven: you recognize & resolve situations that are ambiguous or challenging, focus effort on
meeting or exceeding goals, & pave the way for efficiency.
Bold: you are a true entrepreneurial spirit & not afraid to take calculated risks to disrupt the status
quo; youre a visionary leader that listens to your team & values their ideas
Strategic: youre a critical thinker who uses logic to identify alternatives, evaluate, & present
approaches to solve complex problems while thinking in terms of contingency plans.
Customer-focused: you understand the importance of customer experience & delivering the planned
customer outcomes with the highest level of customer care & customer satisfaction
You have...
5+ years of operations management experience within manufacturing or production plant
(food/beverage/perishables/CPG/eComm)
Bachelors Degree required
Proven success with managing 150-200+ employees in a hyper-growth organization - our culture is a
critical part of our success, & you need to help drive it
Comprehensive background in production, assembly, pick/pack, shipping, receiving
Inventory control management with a background in building/improving warehouse management or
inventory tracking systems (WMS implementation a plus)
Continuous Improvement/Lean Manufacturing advocate efficient people & project management skills
(Six Sigma, APICS, Kaizen certification preferred)
Strong proficiency Microsoft Excel
Youll get
Competitive Salary & 401K company match that vests immediately upon participation
Generous parental leave of 16 weeks & PTO policy
$0 monthly premium & other flexible health plans effective first day of employment
75% discount on your subscription to HelloFresh (as well as other product initiatives)
Snacks, coffee & catered meals
Company-sponsored outings & Employee Resource Groups
Collaborative, dynamic work environment within a fast-paced, mission-driven company
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