Upgrade is a fintech unicorn founded in 2017. In the last four years, over 15 million people have applied for an Upgrade card or loan, & we have delivered over $7 billion in affordable & responsible credit. Our innovative Upgrade Card combines the flexibility of a credit card with the low cost of an installment loan. Our latest offering, Rewards Checking, gives customers access to no-fee checking accounts with 2% cash back rewards on common everyday spending. Learn more about the team.
Upgrade has been named a Best Place to Work in the Bay Area by the San Francisco Business Times & Silicon Valley Business Journal 3 years in a row, & received Best Company for Women & Best Company for Diversity awards from Comparably. Upgrade has been included in the 2021 5000 list of the fastest-growing private companies in America.
We are looking for new team members who get excited about designing & implementing new & better products to join a team of 750 talented & passionate professionals. Come join us if you like to tackle big problems & make a meaningful difference in people's lives.
Let us tell you more
As an Account Advisor, you will engage with our customers by phone & email providing the best in class service related to current status of accounts, payments & other concerns. You will be encouraged to collaborate with management & team members to accurately & efficiently assist our customers.