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Oscar Health // health insurance
Remote    Posted: Friday, August 13, 2021
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Hi, we're Oscar. Were hiring a Medical Coordinator Guide to join our Virtual Operations team. 

At Oscar Health we are refactoring healthcare. We want to help each of our members achieve their healthcare goals in a personalized way. To help us achieve that goal we are looking for innovative leaders who think big & push boundaries to refactor healthcare & the healthcare delivery system.

About the role:

Healthcare is broken. Patients experience a system that is fragmented, inaccessible, & impossibly complicated. We want to change that starting with primary care. We also believe medicine is a team sport & great primary care means connecting patients to a broader community of healthcare professionals & resources that are designed to address each patients unique healthcare needs. Were starting with a virtual first connection. 

As we grow out our Virtual Primary Care offering, were looking for Medical Assistants to assist a Care Team in managing a panel of patients with a virtual first mindset. Youll be working with a Care Team of MDs,  Advanced Practitioners, & Nurses to provide collaborative care. 

In this role, youll solve problems that truly change lives. Youll demonstrate organizational agility, coordinate cross functionally to get answers, & put patients first. 

You will report into the Virtual Operations Lead 


  • Provide support for your Care Team, including virtual MDs, Advanced Practitioners & Nurses.
  • Own proactive planning for each member's medical needs with follow through to solution.
  • Resolve problems, complete audits, identify trends, determine system improvements, & implement change.
  • Coordinate patient care to dos & care plan adherence.
  • Partner with & attend stakeholder meetings to discuss trends & problem areas with systems, workflows, regulations, compliance, & our network.
  • Assist with the labs process, including entering labs into EHR, sending requisition forms, coordinating referrals, & disseminating order information & results to providers. 


  • 2+ Years experience as a Medical Assistant or similar certification & education. (CNA,EMT)
  • MA Certification 
  • Knowledge of medical office management systems & procedures.

Bonus points:

  • Experience as a supervisor or leader. 
  • Proficiency in word processing, spreadsheets, & patient management software.
  • Proven working experience as a medical assistant.

Life at Oscar: 

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves & find both belonging & support. We're on a mission to change health care -- an experience made whole by our unique backgrounds & perspectives.

We encourage our members to care for their whole selves, & we encourage our employees to do the same with comprehensive medical benefits, generous paid-time off, paid parental leave, retirement plans, company social events, stocked kitchens, wellness programs, & volunteer opportunities.

COVID-19 vaccine requirements for in-person work: 

To protect the health & safety of our employees, we require any employee conducting in-person work* to be fully vaccinated against COVID-19 by their start date. 

If you are unable to be vaccinated due to medical or protected religious reasons, please reach out to our Benefits team at to submit an accommodations request.

*Note: In-person work includes: employees required to work from our offices (either full-time or part-time), employees conducting sales work in the field & employees conducting at-home or in-person visits with members.

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