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Via // on-demand transit
London    Posted: Thursday, December 02, 2021
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Global Operations works across Vias business portfolio to drive continuous improvement & innovation in transit services around the world. As a Strategy & Operations Associate you will join one of our central teams (Driver, Vehicle, Marketplace, Support, SaaS Operations) & contribute to a diverse array of projects directly impacting Vias operations. As a new joiner within our European team, you will be instrumental in supporting our exponential growth across the region, from the UK, France, Benelux to DACH. 

Youll own real business outcomes, generate data-driven insights, build analyses, develop & execute operational processes, & launch new products & features. You will gain broad exposure to all facets of our business & will regularly collaborate with financial analysts, product experts, engineers, & data scientists to achieve core strategic goals. We are a low-ego, high-impact team who enjoy finding creative solutions to complex problems.

What You'll Do:

  • Collaborate on setting weekly, monthly, quarterly & annual goals & developing strategies to achieve them
  • Collaborate cross-functionally with executive leaders & stakeholders from across the organization including Product, Partner Success, Sales, Business Development, Expansion, Operations & Growth teams
  • Conduct in-depth analyses to uncover trends & insights that inform decisions about strategic priorities & opportunities
  • Design & execute data-driven experiments geared towards improving engagement with Vias products & offerings
  • Contribute to product development & launch, both internal & consumer-facing, to optimize performance & efficiency 
  • Work with external partners to achieve Vias growth & operational objectives
  • Build & tap into Vias in-house operational knowledge base to help operators get the most out our technology, connecting our partnerships business to our operational know-how & expertise

Who You Are:

  • Effective at managing multiple tasks simultaneously & comfortable taking on responsibility
  • Meticulous & vigilant, with a high level of attention to detail
  • Skilled at communicating professionally with stakeholders from a broad range of backgrounds
  • Enjoy working with data & digging deep to take data-driven decisions (and have shown this previously)
  • Problem solver; you dont accept the status quo & are always looking for creative solutions & opportunities for continuous improvement
  • User-focused & empathetic, driven to deliver exceptional experiences for customers 
  • Bachelors degree & a record of exceptional academic achievement
  • Fluency in English

What Catches Our Eye:

  • Masters degree
  • Experience in Tableau, MySQL (or other DB language), Alteryx, & Excel
  • Fluency in German or in French

Were Via, & we build technology that changes the way the world moves. We've partnered with Europe's largest cities & most progressive transport leaders to launch next-generation public mobility systems in over 50 European cities from advanced wheelchair accessible services in Berlin, to on-demand buses in London, to reimagined school transport services in rural France, & everything in between.

We pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility the kind that reduces carbon emissions across congested cities, minimizes reliance on private cars, & provides everyone with accessible, efficient, & affordable ways of getting around.

With the addition of Remix into our portfolio, we created the first end-to-end TransitTech solution for cities & transit agencies, offering world-class software, service design, & operational expertise to fundamentally improve the way the world moves.

Were committed to building & nurturing a team as diverse as the communities we serve. Bringing transportation equity to the world begins with championing equal opportunity in our own offices. All backgrounds, identities, & voices are welcomed & celebrated here.

Ready to join the ride?

Via is an equal opportunities employer.

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