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Critical Mass // digital experience design agency
Product, Full Time    London    Posted: Thursday, April 08, 2021
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We are in need of an experienced Digital Project Manager to join the UK Critical Mass team. They are ultimately responsible for the successful delivery of solutions, working with cross-functional, multi-discipline project teams to ensure solutions are delivered to budget, scope, timeline & cost parameters. They plan, schedule & control all project activities toward these objectives, applying technical, theoretical & leadership skills to satisfy project requirements, while building positive professional relationships with clients & associates.

You Will

  • Develop, maintain & effectively execute project plans throughout the life of assigned project(s) according to established procedures, channels & success expectations
  • Contribute to continual process & people management innovation, supporting effective delivery of solutions
  • Establish clear project parameters supporting the success of all internal & client team members
  • Understand & communicate client business needs to the internal team
  • Promote high standards of professional integrity on all proposed & actual client business solutions
  • Provide & promote high standards of professionalism & leadership throughout the life of projects, both within & outside the organization, appropriately representing Critical Mass business philosophies, protocols & standards
  • Negotiate, define, communicate & manage the scope of the project, typically holding responsibility for authoring project SOWs
  • Create & maintain a project schedule, which defines activities, sequence, dependencies, work effort, duration & associated resource requirements
  • Forecast, track & manage project budgets, POs & invoices
  • Define, negotiate, communicate, implement & monitor quality standards on all project deliverables
  • Plan & manage internal & external project communications, ensuring effective exchange of project information & deliverables
  • Identify, analyse, prioritize, mitigate & communicate project risks & issues

 You Have:

  • Experience, leading & managing feature delivery against a global product or platform. Experience will include leadership over each phase of the software delivery lifecycle from requirements capture through to post live support.
  • Experience leading globally distributed cross functional teams, senior stakeholders & 3rd party vendors, each operating in different of time zones
  • Strong familiarity with both Agile & Waterfall delivery methodologies, knowing when to adapt process to meet client & project needs.
  • Demonstrable estimation, planning & resource forecasting skills with an ability to present differing delivery scenarios with clarity & detail. You will ensure project plans consistently align to Scope, RAID & budget constraints.
  • Ability to concisely articulate project status to both internal & external stakeholders on a regular cadence
  • Ideally have a technical background having gained early career experience within a typical software delivery role (e.g. developer, QA, business analyst etc..) Or graduated with a technical degree such as computer science.
  • Ideally have familiarity with large componentised CMS platforms such as AEM & technical architectures which require full stack (web/CSS/JS/HTML & Java) development to maintain & enhance
  • Experience working inside of JIRA

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