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Peloton // connected indoor fitness cycles
Secaucus, NJ    Posted: Friday, September 25, 2020
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Peloton is the largest interactive fitness platform in the world with a loyal community of more than 2.6 million Members. The company pioneered connected, technology-enabled fitness, & the streaming of immersive, instructor-led boutique classes for its Members anytime, anywhere. Peloton makes fitness entertaining, approachable, effective, & convenient, while fostering social connections that encourage its Members to be the best versions of themselves. An innovator at the nexus of fitness, technology, & media, Peloton has reinvented the fitness industry by developing a first-of-its-kind subscription platform that seamlessly combines the best equipment, proprietary networked software, & world-class streaming digital fitness & wellness content, creating a product that its Members love. The brand's immersive content is accessible through the Peloton Bike, Peloton Tread, & Peloton App, which allows access to a full slate of fitness classes across disciplines, on any iOS or Android device, Fire TV, Roku, Chromecast & Android TV. Founded in 2012 & headquartered in New York City, Peloton has a growing number of retail showrooms across the US, UK, Canada & Germany. For more information, visit


  • This is a seasonal position; length of employment will depend on the needs of the business
  • Provide assistance to the Tread Specialists in providing superior customer service & educating customers on product setup, features, & usage
  • Assist in assembly of Peloton products & accessories in customers homes
  • Assist in the loading of the van, including bikes & accessories
  • Complete the DVIR & checklist for accessories prior to route departure with the assistance of the Tread Specialists. 
  • Conduct all phones calls while on route when necessary, including contacting the Supervisor, Scheduling Center, & 30 minute call notification to the customer. 
  • Remove all trash from customers home, prep for each delivery by cleating shoes & organizing order contents, & ensure delivery vehicle is clean & well organized throughout the day
  • Assist with in-home product repairs & maintenance
  • Serve as Peloton product expert & brand ambassador 


  • An outgoing, dynamic personality, & excellent presentation skills
  • Excellent customer service skills
  • Ability to work well both independently & in a team atmosphere
  • A passion for fitness & exercise
  • Good problem solving skills, & the ability to troubleshoot problems & think on your feet
  • Ability to deal effectively with a wide range of personalities
  • Must have a valid driver's license & a clean driving record
  • Ability to lift up to 140 lbs with assistance
  • Flexible schedule; ability to work nights, weekends, & holidays as necessary  

This position involves loading, unloading & carrying Peloton products up to 325 lbs with assistance, sometimes up & down stairs. Ideal candidates must be able to perform physical activity for their full shift. Hours vary but typically begin between 6AM-10AM & end before 9PM.

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