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Knotel offers workspaces for growing teams and established companies.
Knotel New York City    Posted: Thursday, March 07, 2019
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Working alongside our Head of Space Operations, the Vendor Manager will be charged with developing our vendor-relations platform to support our Customer Experience team. S/he/They will streamline our vendor programs for scalability, strengthen our partnerships, & increase accountability, ultimately improving our member experience.

What Youll Do

    • Manage external vendor relations for operations team.
    • Coordinate all vendor management tasks including both external vendors & internal employees.
    • Track, measure, report & evaluate vendor performance. Identify opportunities for service improvement & work closely with vendors to create accountability & improve performance.
    • Identify opportunities for internal process improvement & service delivery; work closely with all internal stakeholders to prepare solutions.
    • Troubleshoot all vendor-related issues & present to management as required.
    • Formulate workflow processes, methods & policies for vendor partnerships.
  • Support expansion across new business lines.

Who You Are

You have a proven track record of taking ownership & delivering results. You have a strong multi-tasking ability & experience with meeting multiple deadlines. Youre an excellent communicator (both verbal & written), with vendor, client, or customer-facing experience.

  • Results-oriented & highly organized.
  • Can work independently & with a team.
  • Extensive experience in vendor management including negotiating contracts, executing RFPs, procurement etc
  • Strong understanding of customer service, vendor management & staff/client communication.
  • Able to juggle multiple software applications while gathering & entering data as needed.
  • Hawk eye attention to detail when reviewing notes, invoices & documents.
  • Project management, account management, and/or property management are a plus.
  • Outstanding communication skills.

About Knotel

Knotel empowers companies to be their most productive by providing tailored, responsive spaces that flex to meet their evolving needs.

Named a Business Insider Top 50 Startup & New York's Hottest New Workspace Model, Knotel has over 100 locations across more than 2 million square feet in New York, San Francisco, London, & Berlin. Founded in 2016, Knotel has raised $160 million in funding. Knotels member network includes companies like Starbucks, Cheddar, & King. Visit to learn more.

Our Core Values

Fly your Flag - Dont check your identity at the door. Bring it inside - we are better for it.

Dont Look Away- Care for the details no one told you about. Make every space a home & give the gift of belonging.

Outcomes, Not Processes- Time is precious. Save it. Start with the goal & back out the journey

Get Uncomfortable- Innovation starts at the edge of the unknown. Embrace the adventure & sign up for the hairy challenges.

Where is it Engraved- Question orthodoxy.

Share in the Victory Dance- No one summits alone. Leverage the best in others & offer the most in yourself.

Diversity & Inclusion at Knotel

At Knotel, we know that a diverse workforce fosters our individual & collective success. We are committed to building an inclusive, collaborative culture where people of all races, genders, sexual orientations, & religious backgrounds can do their best work. This is all fueled by our employees, who drive the efforts & initiatives outlined here.

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