Who we are & what we do
SurveyMonkey (Nasdaq: SVMK), is a leader in agile software solutions for customer experience, market research, & survey feedback. Our platform empowers more than 20 million active users to analyze & act on feedback from employees, customers, website & app users, & market research respondents. SurveyMonkey's products, enterprise solutions, & integrations enable more than 345,000 organizations to deliver better customer experiences, increase employee retention , & unlock growth & innovation. Ultimately, SurveyMonkey's vision is to raise the bar for human experiences by amplifying individual voices.
More about our Growth Marketing team
SurveyMonkey is looking for a Web Content Manager to join our Web Marketing team. The Web Marketing team oversees technical content management of SurveyMonkey's marketing web properties & instrumentation & measurement of these properties as a marketing channel. As the Web Content Manager, you will report to the Senior Manager, Web Development, within the Growth Marketing organization. You will also work with our internal Brand, Marketing Analytics, Product, Engineering & Product Marketing teams, & third-party agency partners.
What we're looking for
SurveyMonkey is looking for a Web Content Manager to join our Web Marketing team. Partnering with content strategists, designers, engineers, & other partners, you will create & scale content across our marketing website to support traffic & conversion goals for the business. Moreover, you will run growth experiments to improve content & help foster an experiment culture within the team.
You will combine inputs from multiple partners (including SEO, paid marketing, product marketing, demand generation, & more) into data-driven decisions that move the site forward & provide an informed perspective on web best practices, while prioritizing a "we should test that" mindset.
- Run the production & management of content for your assigned segment(s) of the SurveyMonkey marketing website.
- Work with partners to shape the web roadmap on a quarterly basis.
- Develop an experimentation roadmap, for optimizing traffic & conversion.
- Understand analytics trends, flagging & addressing notable changes as they arise.
- Work with our Content Engineering team to grow our CMS as a production tool.
- 3+ years of web publishing & content management experience, particularly in WordPress.
- Experience running controlled growth experiments, with an understanding of statistically significant results.
- Comfort self-serving in analytics tools such as Google Analytics, Google Search Console, Tableau, & Splunk.
What we offer our employees
SurveyMonkey is a place where the curious come to grow. By advocating inclusion into our processes, policies, & culture for our 1,000+ employees across North America, Europe, & APAC, we're building a workplace where people of every background can excel. We've won multiple awards & received recognition for our forward-looking policies, including extended parental & bereavement leave, vendor benefits standards, & Take 4 sabbaticals.
SurveyMonkey was recognized by Great Place to Work & FORTUNE as a top workplace in 2018 & 2019, & we have also won numerous awards as a leader in global survey software, including being named among CNBC's Disruptor 50 & the Forbes Cloud 100.
Our commitment to an inclusive workplace
SurveyMonkey is an equal opportunity employer. We celebrate diversity & are committed to creating an inclusive environment for all employees. Accommodations are available for applicants with disabilities.
Learn more about our diversity, equity, & inclusion efforts here.