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Stash // investing app
Design, Full Time    New York City    Posted: Tuesday, December 03, 2019
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Stash is a digital-first financial services company committed to making saving & investing accessible to everyone. By breaking down barriers & building transparent, technology-driven products, we help the 99% build smarter financial habits so they can confidently save more, grow wealth, & enjoy life.

We are seeking an Associate UX Copywriter who knows how to write for a digital product experience. It all starts with empathy. You'll need to understand our customers to create customer personas, narratives, & journeys. From there, you'll use data & hypotheses to craft straightforward yet human copyall the while incorporating our developing brand voice.

What you'll do:

  • Work with our research & data teams to understand problems & create hypotheses
  • Create user narratives in collaboration with product designers & managers
  • Write the right words, including everything from error messages to value props
  • Collaborate with other writers regularly to keep continuity across the brand
  • Drive voice & tone alignment across all of our products
  • Create taxonomy & term systems that are optimized for SEO/ASO

What we're looking for:

  • 2+ years experience as a professional writer
  • 1+ years experience as UX writer or similar role
  • A strong portfolio of relevant work
  • Ability to make the complex simple
  • Passion for crafting positioning & shaping products
  • Understand how to combine UX writing with brand voice in perfect balance
  • Knowledge of how to synthesize & use data & research
  • Obsession with style guides (CMOS, specifically)
  • Ability to work autonomously & communicate across multiple teams
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