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Wikia // wiki platform
New York City    Posted: Thursday, February 11, 2021
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About your role:

The Director, Site Analytics & Business Intelligence, will lead a team providing regular reporting, in-depth analyses & key insights across our wiki & Tabletop businesses to key stakeholders across Fandom, including Community, Content, Marketing & Product. The Director will play an important role in advancing our insights & data infrastructure, & instilling a data-driven culture at every level in the company.

You Will...

  • Develop & maintain robust performance forecasts to support various key stakeholders within the organization
  • Lead the development & rollout of a Business Intelligence system with a set of core dashboards that serve as a voice of truth for each business line & stakeholder group
  • Define which analytics needs should be addressed with self-serve solutions (e.g. dashboards) vs. full-serve (through the Analytics team) & create appropriate workflows & solutions for each
  • Elevate the data & analytic knowledge level & competence among stakeholders through the introduction of data literacy content & trainings
  • Work closely with business leadership to set, socialize & monitor topline & initiative-specific goals & KPIs (collaborate with Product & Marketing analytics where applicable)
  • Serve as the voice of the consumer, leveraging data mining & information gathering techniques to identify & interpret patterns & trends in user behavior
  • Proactively develop deep-dive analyses to help identify key audience segments, understand usage patterns, & highlight opportunities & risks
  • Manage & mentor a team of two analysts

You Have...

  • 10+ years digital analytics experience 
  • 3+ years of experience managing a team
  • Expert level experience with major web analytics tools (Google Analytics in particular)
  • Strong command of SQL; R, Python, or other programming languages a plus
  • Experience with business intelligence platform tooling (e.g. Qlik, Looker, Periscope, Tableau)
  • Highly motivated, proactive & able to creatively solve diverse problems
  • Strong results-oriented team player with a passion for driving cross functional collaboration
  • A storyteller with the ability to clearly articulate & present initiatives to creative & technical teams alike

Benefits & Perks

  • Stock options
  • Periodic Team Lunches & Happy Hour
  • Full pantry complete with coffee, a variety of drinks, cookies & healthy food options
  • Employee Interest & Hobby Groups supported by the company
  • Flexible working hours
  • International work environment with start-up culture

About Fandom

Fandom is a global entertainment media brand powered by fan passion. The fan-trusted source in entertainment, Fandom provides a home to explore, contribute to, & celebrate the world of pop culture. Whether looking for in-depth information on favorite fandoms or whats buzzing in entertainment, Fandom has your pop culture curiosities covered through fan-expert knowledge & carefully curated & fun, original multi-platform content.

Fandom has a global audience of almost 300 million monthly unique users & encompasses over 400,000 fan communities. We currently feature more than 55 million pages of content, inclusive of video. Our Fandom values are:

  • We serve a global community.
    Connection with our fans, creators, & partners is at our core, & its grounded by our active efforts of inclusion.
  • We build experiences.
    We imagine, improve, & deliver solutions.
  • We bring joy.
    We celebrate our fandoms, our teammates, & the work we do.

Fandom is an Equal Opportunity Employer

San Francisco Fair Chance Ordinance Police Code, Article 49

New York Fair Chance Act

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