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Since 2011, General Assembly has transformed tens of thousands of careers through pioneering, experiential education in todays most in-demand skills. As featured in The Economist, Wired, & The New York Times, GA offers training in web development, data, design, business, & more, both online & at campuses around the world. Our global professional community boasts 40,000 alumni & counting.  In addition to fostering career growth for individuals, GA helps employers cultivate top tech talent & spur innovation by transforming their teams through strategic learning. More than 21,000 employees at elite companies worldwide have honed their digital fluency with our corporate training programs.  Our clients include everyone from many of the Fortune 500 companies, to government agencies, to small- & medium-sized businesses. GA has also been recognized as one of Deloittes Technology Fast 500, & Fast Company has dubbed us leaders in World-Changing Ideas as well as the #1 Most Innovative Company in Education

Consumer Financing Associate

Role Description:

The Consumer Finance team manages GAs consumer financing strategy & student financing products globally. More than half of all Immersive students use student financing to fund their tuition at GA, & Income Share Agreement use continues to scale. The Consumer Financing Associate will play a key role in supporting the daily operations of consumer financing programs at GA globally, including, but not limited to, Income Share Agreements (ISAs) & Loans.


Reporting to the Consumer Financing Manager, they will be responsible for the following duties:

  • Monitor & update Catalyst pre-work progress.
  • Support weekly performance reporting.
  • Monitor Catalyst inbox & Slack channels, responding timely to student & admissions messages.
  • Resolve basic questions & communicate with Catalyst applicants. 
  • Review Catalyst applications for completeness & accuracy.
  • Assist with audits, compliance, reporting & data management as needed.
  • Escalate concerns regarding high risk financing situations as needed

Skills & Qualifications:  

  • You have stellar written & verbal communication skills you never shy away from a conversation
  • You have strong analytical, time-management, & organizational skills with a particular attention to detail
  • Ability to build strong partnerships with students who you may never meet in person.
  • A passion for education & for changing lives
  • You bring a contagious positivity & enthusiasm to the teams you join!

Competencies:

  • Customer Focus
  • Ensures Accountability
  • Communicates Effectively
  • Nimble Learning
 
 
 
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