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Twilio // platform for building messaging applications
Marketing, Internship    San Francisco, CA or New York City, NY or Remote    Posted: Saturday, May 02, 2020
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Because you belong at Twilio

The Who, What, Why & Where


Twilio is looking for an energetic & highly-analytical individual to join our Foundry team with driving marketing initiatives & partnering with our sales force to make our customers wildly successful.

You are pursuing a Bachelors or Masters Degree in Marketing, Economics, or business related field with a desire to eventually work in Marketing, Business Consulting or Sales. You are a self-starter who can understand what needs to be done, ask clarifying questions, & take initiative. You have strong verbal communication, writing, & analytical skills & are curious by nature & are able to think outside the box to come up with effective solutions to big problems.


Twilio Foundry is a business consulting practice developed by Twilio communications & CX experts to help companies identify opportunities, validate designs, & build solutions for communications excellence. We help businesses develop, prove the value of, & implement a strategic point of view on how to engage customers within their category.

As Foundry is a relatively new program, you will assist with creating Foundry-specific frameworks, concepts, & content to design & shape critical conversations with customers in addition to delivering thought-leadership content on industry-specific subjects. You will also work on creating external-facing materials that highlight Foundry services & values we can bring to enterprises & assist with ongoing primary & secondary market research to inform the Foundry team & sales motion all while having fun & building meaningful relationships!


The complexity of customer engagement purchases requires stakeholders from multiple parts of the business to gather business & functional requirements. Enterprises not only need partners that can help them modernize the customer engagement, but they need SMEs that will serve as trusted advisors to help them prioritize projects to reach their strategic initiatives.

Twilio empowers all businesses, high tech or otherwise, to put communicating with their customers at the center of their CX, in innovative ways that pay dividends in customer satisfaction, conversion rates, & engagement. Helping showcase how our customers leverage Twilio technology to a broader market will help us bring great communications to every business & every customerand equip our sales & marketing teams with compelling stories to do that.

Twilio is truly unique; we are a company committed to your growth, your learning, your development & your entire employee experience. We only win when our employees succeed & we're dedicated to helping you develop your strengths. We invest in weeks dedicated to tackling hard problems & creating your own ideas. We have a cultural foundation built on diversity, inclusion & innovation & we want you & your ideas to thrive at Twilio. Come join us.


This is a position based anywhere in the US. You will be given the ability to work from a local Twilio office, co-work with others or work from home. You can enjoy our incredible perks: monthly book reimbursement, monthly wellness reimbursement, monthly All Hands & more.

We also believe that in order to do this job well, you need a balanced work & home life. We offer generous PTO. What you will also get to experience is a company that believes in small teams for maximum impact; that strives to balance work & home life, that understands that this is a marathon, not a sprint; that continuously & purposefully builds an inclusive culture where everyone is able to do & be the best version of themselves. We seek people who naturally demonstrate our values, who are challenged by problems, empower others to thrive, people who can draw the owl & not be beholden to one playbook.

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