As Product Manager you will be responsible for shaping the future of our consumer travel experience through CLEARs flagship app. You obsess over enabling frictionless travel experiences for customers - both free & paid members. You bring a high level of creativity to product management, & youre interested in complex consumer-oriented problems, can think big, execute & excel in ambiguity. You possess a strong understanding of design & ability to partner with design & UXR teams to craft a magical, award-worthy consumer experience.
In this role you will work cross-functionally with our Travel/Airport team that is responsible for the physical airport experience, the platform teams responsible for enrolling in CLEAR, & everything in between.
Ideal candidates possess vision, grit & attention to detail to transform big dreams into reality. You must enjoy engaging with customers & evangelizing their needs. You balance abstract strategic thinking with outstanding execution holding yourself & your squad accountable to delivering successful outcomes. Youre passionate about pioneering solutions for complex consumer pain points. You will innovate on new business models, new technologies & new opportunities. Youre an enterprising, self-starter who is obsessed with the art of the possible & relentless execution to join us in driving the impact of our consumer products.
What You Will Do:
- Be the primary driver for the travel experience within CLEARs flagship app
- Drive the product vision & OKRs for your squad
- Drive strategy, ideation, evaluation, definition, prioritization, & execution of initiatives on the squads roadmap
- Incorporate understanding of customers, data, research, rapid prototyping & market analysis to inform product strategies & roadmaps
- Own the full product lifecycle across discovery, definition, launch, testing & iteration
- Help lead a squad of engineers to build impactful product features
- Earn ever-increasing autonomy for yourself & your team by building a strong reputation across the company for excellence & accountability
Who You Are:
- You have 3+ years of experience in product management, preferably in consumer focused roles
- You can effortlessly rattle off your 5 favorite mobile apps along with the specific enhancements youd make to each to improve the user experience
- You are adept at quickly building trust with stakeholders through outstanding communication & collaboration skills
- You create clarity & drive focus in complex & dynamic contexts
- Proven track record of taking a data-driven approach to evaluate competing priorities & align to product goals & company's OKRs
- You are customer obsessed & can quickly understand a market to find unmet needs
- You understand how & when to say no, leveraging qualitative & quantitative data to support your position
- You are driven, take initiative & motivate others
- You are comfortable with ambiguity & challenge, thriving in a fast-paced environment
- Growth mindset: self-aware of strengths & areas to develop
How You'll be Rewarded:
At CLEAR we help YOU move forward - because when youre at your best, were at our best. Youll work with talented team members who are motivated by our mission of making experiences safer & easier. Our hybrid work environment provides flexibility. In our offices, youll enjoy benefits like meals & snacks. We invest in your well-being & learning & development with our stipend & reimbursement programs.
We offer holistic total rewards, including comprehensive healthcare plans, family building benefits (fertility & adoption/surrogacy support), flexible time off, free OneMedical memberships for you & your dependents, & a 401(k) retirement plan with employer match.
Have you ever had that green-light feeling? When you hit every green light & the day just feels like magic. CLEAR's mission is to create frictionless experiences where every day has that feeling. With more than 13+ million passionate members & hundreds of partners around the world, CLEARs identity platform is transforming the way people live, work, & travel. Whether its at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, & more seamless experiences - making them all feel like magic.