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Conductor // content marketing platform
New York, New York    Posted: Wednesday, April 21, 2021
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The Chief of Staff to the CEO plays a key leadership role in acting on the CEOs behalf in driving a strong, cross-departmental culture of accountability, execution, & delivery across the organization.  The Chief of Staff will navigate complex & sensitive situations, both internally & externally focused topics, balance progress on long-term projects, with the urgency of immediate operational demands.  This role will drive efficiency by organizing & prioritizing critical issues & fostering a mindset that values outcomes & results over activities.

Crucial to this role is the ability to interact with staff (at all levels) in a fast-paced environment, sometimes under pressure, remaining flexible, resourceful, & efficient, with a high level of professionalism & confidentiality. Equally important is strong business acumen, strong written & verbal communication skills, strong decision-making ability & project management.

Essential Job Functions

  • Coordinate with CEO to ensure weekly priorities are set & maintained, including working with Administrative assistant to adjust schedules & meetings to protect priorities 
  • Attend meetings, capture major take-a ways, work with the executive team to ensure follow up & monitor progress/achievement & mitigate risk.
  • Manage weekly executive meeting including agenda & reporting prep, & follow-ups 
  • Project manage, report on & drive cross-team initiatives and/or projects & bring together important stakeholders to help drive decisions
  • Lead & organize event & meeting preparation & ensure action items from meetings are executed. Prepare CEO for upcoming meetings by ensuring they have all the necessary information needed.
  • Build strong relationships across the organization to enable strong collaboration & an ability to solve complex problems when necessary 
  • Partner with COO to ensure successful completion of annual strategic planning efforts by coordinating with leadership team
  • Partner with COO on preparation & execution of quarterly business review (QBRs) & work with executive team to ensure reporting completion & collaboration
  • Track progress against executive team objectives & flag status issues to executive leadership when there is impact to company objectives
  • Serve as a proxy for the CEO, as necessary, in meetings to maximize bandwidth  
  • Serve as a trusted strategic advisor & sounding board in assessing strategic & tactical opportunities to the CEO
  • Work with appropriate stakeholders, including outside parties, to undertake analysis, prepare findings for management & leadership teams (or Board) as appropriate.
  • Partner with the CEO to craft effective internal & external communications including but not limited to weekly leadership emails, all-team presentations, board decks, customer pitches, external events
  • Present timely work-in-progress updates to the executive management team via email updates & weekly executive cadence meetings.
  • Consistently ensures that business is conducted with integrity at all times & that behavior aligns with Conductor core competencies. 


  • At least 5 years experience in consulting, business program management, business operations, sales lead, and/or finance role.
  • At least 3 years people management experience
  • Superior written & oral communication skills 
  • Ability to lead through influence  
  • Outstanding organization, planning, project management, & prioritization skills 
  • Demonstrated ability to foster communication, collaboration & alignment across Executive teams
  • Sense of urgency with pragmatic approach  
  • Ability to multi-task & tenacity to drive deliverables across the company 
  • Bias towards action & sense of urgency 
  • Highest level of integrity & management of confidential information
  • Strong business acumen with the ability to provide input & insight into new ideas or ways of thinking
  • Strong emotional intelligence
  • Proficiency in Google Suite
  • Must be highly flexible & agile, working in a dynamic, fast growing organization
  • Demonstrated track record as a strong collaborator who seeks to understand cross-functional viewpoints & individual business unit goals 
  • Bachelor's degree in Business or related field.   MBA a plus but not required
  • In office presence Hybrid schedule (3 days a week)
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