Klarna was founded in Stockholm, Sweden in 2005. Since then we've changed the banking industry forever. And now we're creating the world's smoothest shopping experience. We serve over 90 million consumers worldwide, & partner with 250,000 merchants - with a new merchant joining us every 8 minutes. Including some of the world's leading brands, such as H&M, ASOS, IKEA, Adidas, Samsung & Lufthansa. Our offices are spread over 17 different markets, hosted by 4000+ employees from 100+ nationalities.
We are looking for a CRM Marketing Associate who will work closely with the CRM Marketing Manager, the B2C Marketing team. The CRM team focuses on getting new & existing customers to shop online & using our services.
Who you are
Klarna is looking for ambitious people with significant drive. You should be passionate about your work & enjoy a fast paced international working environment. You will play an important role in taking Klarna AU to the next level & should desire going above & beyond to produce world class work. At Klarna we embrace change, you should dare to challenge the status quo & be persistent.
CRM marketers at Klarna are fundamental players in the planning & execution of campaigns that nurture & convert shopping consumers for the Klarna mobile app. You will bring exceptional organisation, communication, & collaboration, while constantly optimising for the desired outcome.
We are looking for someone who can be a key part of executing & implementing Klarna's global consumer shopping CRM program for Australia!
What you'll do
Working as the CRM Marketing Associate you are at the heart of Klarna's success. Together with the CRM Marketing Manager, you will be responsible for delivering multi-channel campaigns to Klarna customers, as well as supporting the delivery of automated lifecycle campaigns.
You will use analysis & optimisation of campaigns, alongside CRM best practices to ensure that customer communications are timely, targeted & ultimately increase customer activation, retention & loyalty.