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BentoBox // website services for restaurants
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About BentoBox & Our Mission 

The BentoBox Marketing & Commerce Platform delivers a seamless guest experience dedicated to accelerating growth & helping restaurants thrive. BentoBox empowers modern restaurants to build their online presence, diversify revenue, engage with diners, & increase operational efficiency. To do so, the platform includes products such as websites, ordering (online ordering, pre-order & catering, gift cards, merchandise, tickets), events management, & marketing tools. 

Over 8,000 restaurant concepts worldwide rely on BentoBox as their digital front door. BentoBox is trusted & loved by hospitality groups such as Jos Andrss ThinkFoodGroup & Danny Meyers Union Square Hospitality Group & independent restaurants including Emmy Squared, Suerte, & The Meatball Shop. In November 2021, Fiserv, a leading global provider of payments & financial services technology that enables 200,000 restaurants to deliver differentiating experiences, acquired BentoBox. The acquisition will allow BentoBox to support more restaurants than ever before.

About This Role:

As the Sales Enablement Manager, youll work closely with our Marketing, Sales, Customer Success & Revenue Operations leaders to deliver strong outcomes for the sales team by designing & delivering a broad range of strategic sales training programs. This role reports to our Director of Revenue Enablement. Youll be a hands-on, individual contributor, who thrives on working directly with sales managers & sales professionals, whether that be by delivering classroom/virtual training, facilitating workshops, hosting product demos, building content in our learning management system, or providing direct 1:1 coaching. More than just a delivery role, you will also be strong at program design, program management, & be proactive in identifying opportunities to improve sales performance.

What Youll Do:

  • Deliver individual & group training/coaching, facilitate workshops, role plays, & certification programs.
  • Design learning programs to drive continued sales skill development & increase product, process, system, & sales tool knowledge/understanding with tenured & new employees.
  • Develop, implement & iterate a programmatic & consistent coaching structure that supports ongoing skill development & improvement within the sales organization, in order to achieve optimum performance of sales team members
  • Support sales team members with direct one-on-one coaching.
  • Create & deliver training programs for new & existing sales managers that will support & enable sales leaders on our sales methodology (Sandler), sales process training, call coaching, reinforcement, individual development, skills coaching, etc
  • Responsible for reinforcing sales methodology (Sandler) & sales processes by conducting quarterly deal reviews with sales representatives; guiding their understanding of how to advance deals through each stage of the sales cycle via our Sandler Selling methodology framework
  • Host webinar-style product demos to help accelerate the sales process
  • Consult with sales leadership on sales readiness gaps & identify skill development opportunities; perform or recommend related coaching efforts for impacted employees
  • Establish & maintain a systematic approach to monitoring formal & informal coaching measurements, tracking effectiveness & documenting opportunities for future iterations
  • Host webinar-style product demos to help accelerate the sales process

Experience We're Looking For:

  • 3+ years of experience in sales/sales enablement, learning & development, learning management systems, onboarding, or a related discipline.
  • Experience working cross-functionally with various departments at the same time.
  • Ability to gain the trust of sales reps & revenue leaders & to have a trusted voice.
  • Excellent presentation skills (oral & written), as well as ability to motivate, teach, empower, & inspire.
  • Experience with program design & optimization including new hire onboarding, ongoing training, & certification programs for both pre & post sales teams
  • Excellent knowledge of sales technologies (Lessonly, Gong, Outreach, SFDC), processes, sales methodologies (Sandler), training best practices, & experience delivering training through a variety of delivery methods (online, in-person, etc.)
  • High adaptability in flexibility, including the ability to manage multiple & competing priorities, quick deadlines, & constant change.

Perks of Joining Us:

Were building a hybrid workforce, all or most of our roles can be worked remotely, regardless of location, unless specified. 

  • Competitive salary
  • Comprehensive benefit plans to suit your unique needs 
  • 401(k) & Employee Stock Purchase Plans
  • Generous time off programs including paid parental leave
  • Holistic wellness program
  • Employee resource groups
  • Professional development, growth & support
  • Opportunity to work with a passionate team making a positive impact on the hospitality community

Important Information on BentoBoxs COVID-19 Vaccination Policy

In order to protect our community, BentoBox newly hired employees in the United States will not be required to be fully vaccinated, but will be required to disclose vaccination status. Associates traveling within the U.S. will no longer be required to attend safety briefings & Fiserv-sponsored events will no longer require proof of vaccination. All Fiserv associates can enter & work in Fiserv facilities regardless of vaccination status. 

BentoBox provides equal employment opportunities to all employees & applicants for employment & prohibits discrimination & harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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