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Peloton // connected indoor fitness cycles
 
New York City    Posted: Monday, May 09, 2022
 
   
 
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JOB DETAILS
 

ABOUT THE ROLE

We are looking for an energetic, positive & customer service driven individual with a love for health & fitness & an excitement for Peloton to join our Stagehand team! Reporting to our Assistant Manager, Stagehands, this individual prioritizes organization, preparation & execution, in addition to exceptional customer service. Peloton Studios New York operates 365 days a year to deliver both a broad offering of highly engaging subscription content & world class boutique fitness offerings to our members.

YOUR DAILY IMPACT AT PELOTON

  • Act as a lead & role model to all full & part-time hourly team members.
  • Have exceptional knowledge of all things Peloton, Content & Studio.
  • Assist new hires in adjusting to a new work environment & be the first point of contact for onboarding.
  • Oversee training & coaching for all new team members & ensure consistency & each team member is being trained up to the Peloton Standards.
  • Ensure that all studio members are set prior to the start of each content filming. Empowering the team to own each room with set ups, password resets, settings, equipment needs, etc.
  • Handle set-up for VIP members.
  • Coordinate proper equipment & accessories set up before content filming.
  • Tracking & reporting on set pieces stored on site, providing quality inspections.
  • Maintain accessory & office equipment inventory & report to team leaders on a weekly basis.
  • Track & store instructor or content related shipments & packages.
  • Work alongside & provide support for Hardware Tech, Guest Services or Production Assistant team during day-to-day operations as needed.
  • Coordinate & meet with studio leads to innovate & improve Back Of House operations.
  • Responsible for all tasks under Studio Stagehands role while leading by example professionally & with enthusiasm, providing mentorship to other teammates.

YOU BRING TO PELOTON

  • Have been in Stagehand position or similar position for a minimum of 8 - 12 months
  • Experience in inventory management, production & customer service preferred
  • Proficiency in using G-Suite, Slack & MS Office preferred
  • Ability to promote team members to perform Peloton standards
  • Willingness to lead other team members & act as a role model
  • Professional mentality & demeanor
  • Overall understanding of all studio team positions
  • Must have excellent communication & time management skills
  • As this is a customer facing retail position, you will be required to work on your feet for up to 10 hours at a time with or without reasonable accommodation. Physical essential functions of the job also require that all employees are able to lift up to 49 pounds with or without reasonable accommodation.
  • Able to work a flexible schedule that includes weekends, holidays, early morning & late evening weekdays, adapting to meet the needs of the business.

ABOUT PELOTON:

Peloton uses technology + design to connect the world through fitness, empowering people to be the best version of themselves anywhere, anytime. We have reinvented the fitness industry by developing a first-of-its-kind subscription platform. Seamlessly combining hardware, software, & streaming technology, we create digital fitness & wellness content & products that Members love. In 2020 Peloton committed to becoming an antiracist organization with the launch of the Peloton Pledge. Learn more, here.

Together We Go Far means that we are greater than the sum of our parts, stronger collectively when each one of us is at our best. In order to be the best version of Peloton, we are deeply committed to building a diverse workforce & inclusive culture where all of our team members can be the best version of themselves. This work has no endpoint; it is the constant work of running an organization that strives to reach its full potential. As a first step in our commitment, we announced the Peloton Pledge to invest $100 million over the next four years to fight racial injustice & inequity in our world, & to promote health & wellbeing for all, from the inside out.
 
 
 
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