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The RealReal // online consignment shop
 
Sales, Full Time    Brooklyn, NY    Posted: Saturday, September 25, 2021
 
   
 
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JOB DETAILS
 

The Account Luxury Manager (ALM) is a key sales position at The RealReal. As an ALM, you will drive repeat business by acquiring consigned items from our existing clients. You have an entrepreneurial spirit & can adapt to shifting priorities to achieve & exceed sales goals. You're customer-obsessed, adaptable, & passionate about luxury brands, fashion, & sustainability. Above all, you embody the TRR culture through collaboration, driving results, & building for the future.

What You Get To Do Every Day

  • Drive new sales from established consignors 
  • Follow up on leads generated by marketing team
  • Leverage strong consignor relationships to gain referrals for new consignors
  • Outreach daily to existing clients (50-100 per day) 
  • Attend client appointments (typically less than 60 miles one way - mileage reimbursed)
  • Provide an outstanding customer experience
  • Review contract with client during virtual or at-home appointments
  • Set pricing expectations through deep knowledge of luxury

What You Bring To The Role

  • Motivated by a desire to win & excel, competitive
  • Ability to build rapport, establish trust, provide empathy & build credibility with clients quickly
  • Efficiency & strong organizational, time management & communication skills
  • Ability to use technological tools with ease G-Suite, Email, SalesForce, CRM
  • Ability to commit to 40 hours per week & work evenings, weekends, & holidays as needed
  • Professional appearance & demeanor
  • The ideal candidate MUST live in Brooklyn, NY & have a car
 
 
 
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