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Oscar Health // health insurance
Engineering, Full Time    Remote    Posted: Thursday, September 09, 2021
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Hi, we're Oscar. Were hiring a Site Reliability Engineer to join our Engineering team.

Oscar is a technology-driven, consumer-focused health insurance startup founded in 2012 & headquartered in New York City. Our goal is to make health insurance simple, transparent, & human. We need your help to do so.

About this role:

Oscar's business depends on trust. From forging relationships with our members through our Concierge teams to storing their Protected Health Information (PHI) in secure databases, a trust chain weaves through all that we do at Oscar. The Site Reliability Engineering team at Oscar is one of the links in this chain; the infrastructural & platform layer decisions that we make impact the availability & security of our services, & affect all interactions with members & providers.

As an Oscar SRE, youll join a diverse & passionate team of builders & operators. We take pride in our ability to operate complex machinery & resolve incidents with a cool demeanor. You will help architect the systems from the ground up that are driving a new type of insurance company & ensure our site & important services are always available.

You will report into our Associate Director of Site Reliability Engineering in the NYC office.

What were actually doing:

The following is a list of daily tasks we are responsible for:

  • Evaluate & help resolve a variety of requests coming from our organization.
  • Guide teams with a focus on automation, maintainability, & security.
  • Monitor availability, latency & overall system health.
  • Contribute to capacity planning, demand forecasting, software performance analysis, & systems tuning.
  • Improve & keep documentation updated.
  • Help overall knowledge sharing across Oscar.

You at Oscar

  • You care about operations.
  • You care about automation.
  • You can balance company needs with tech needs.
  • Youre passionate about technologies, whether it be a new shiny new thing or an arcane, ill-conceived protocol; our company may be new, but the healthcare industry isnt!
  • You maintain calm while troubleshooting production issues.
  • You have 2+ years of professional experience.

We believe diversity is an essential ingredient in building something great.

Life at Oscar:

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves & find both belonging & support. We're on a mission to change health care -- an experience made whole by our unique backgrounds & perspectives.

We encourage our members to care for their whole selves, & we encourage our employees to do the same with comprehensive medical benefits, generous paid-time off, paid parental leave, retirement plans, company social events, stocked kitchens, wellness programs, & volunteer opportunities.

Reasonable Accommodation:

Oscar applicants are considered solely based on their qualifications, without regard to applicants disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team ( to make the need for an accommodation known.

Pay Transparency Policy:

Oscar ensures that you won't be discharged or discriminated against based on whether you've inquired about, discussed, or disclosed your pay. Read the full policy here.

COVID-19 vaccine requirements for in-person work: 

To protect the health & safety of our employees, we require any employee conducting in-person work* to be fully vaccinated against COVID-19 by their start date. 

If you are unable to be vaccinated due to medical or protected religious reasons, please reach out to our Benefits team at to submit an accommodations request.

*Note: In-person work includes: employees required to work from our offices (either full-time or part-time), employees conducting sales work in the field & employees conducting at-home or in-person visits with members.

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