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PolicyGenius // insurance brokerage
 
Sales, Full Time    New York City    Posted: Tuesday, December 10, 2019
 
   
 
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JOB DETAILS
 

Sales at Policygenius...

Do you take pride in delivering an awesome experience for customers? Are you a team-player & a great communicator? Do you want to join a rapidly growing team & help build the foundation of the greatest service organization in insurance? Then come join the Sales team at Policygenius!

This role is on the frontline of the Policygenius customer experience: working with our life insurance shoppers to ensure they get the coverage they need - & that they feel good about the process!

You will...

  • Become a subject matter expert on life insurance & our product through targeted training
  • Onboard new life insurance customers into our application & underwriting process
  • Address customer questions about life insurance, the policy theyre applying for, & the application process, all while maintaining a positive attitude
  • Communicate professionally with customers through various channels, including phone, email, chat, & text
  • Learn & practice consultative selling techniques to ensure we pair customers with the most appropriate products for their unique needs
  • Collaborate with other operations teams (customer service, customer success, case management & quality assurance) to ensure a seamless customer experience
  • Adhere to team norms & policies & meet quality standards & KPIs in your daily work
  • Provide actionable feedback from customers to the business & tech teams to drive improvements to our process & technology
  • Contribute toward team goals & support onboarding of new team members as needed

You have...

  • A bachelors degree preferred, in addition to at least 1 year of work experience
  • Strong communication skills & an enthusiasm for speaking with customers over the phone
  • A sales mindset: youre motivated by the opportunity to connect prospective customers to a product that meets their needs
  • Honesty, integrity, & ethics: you can be trusted to do the right thing for customers & for the team
  • A go-getter attitude, passion for helping customers, & effective problem-solving skills
  • A desire to be a part of a team where you can take ownership of your work AND your team's success
  • The desire to grow professionally & contribute to the success & culture of the company
  • A deep appreciation for the power of a well-placed gif

Youll get

  • Company-paid health, dental, vision, life & disability insurance
  • 401(k) plan, FSA & commuter benefits
  • Training, mentorship & coaching from leadership
  • The opportunity to grow alongside a company shaking up a big, old-fashioned industry
  • Fun, diverse, open-minded coworkers
  • Dog companionship!!

About Policygenius

Policygenius is America's leading online insurance marketplace. Since 2014, our mission has been to help people get the financial protection they need (and feel good about it). We make it easy for our customers to understand their options, compare quotes, & buy insurance, all in one place. Our CEO & co-founder, Jennifer Fitzgerald, is one of only four women in the US fintech space to raise over $50 million in venture capital funding, & weve helped more than 30 million people shop for all types of insurance, placing over $35 billion in coverage to date.

At Policygenius, were proud of building an environment that encourages our teammates to bring their authentic selves to work. Despite rapid growth (weve doubled in size year over year!), weve continuously maintained our inclusive culture through humility, hard-work, & humor, & we're looking for more people with grit, collaborative attitudes, & creative problem-solving skills to join our team. Come see why weve been voted one of Inc. Magazine's "Best Workplaces" two years in a row!

Diversity at Policygenius

Policygenius believes differences should be celebrated & is committed to building a team as diverse as the customers we serve. We welcome different perspectives & opinions to foster innovation, authenticity, & excellence across all parts of our company, & are committed to providing employees with a work environment free of discrimination & harassment.

As an Equal Opportunity Employer, Policygenius highly encourages applicants from all walks of life. All employment decisions at Polcygenius are based on business needs, job requirements & individual qualifications without regard to actual or perceived race, color, sex, pregnancy, sexual orientation, gender identity or expression, age, national origin, political affiliation or belief, religion, disability, uniformed service, marital status or any other status protected by law.

Come join the team!

 
 
 
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