Blend helps lenders maximize their digital agility. Our digital lending platform is used by Wells Fargo, U.S. Bank, & other leading financial institutions to increase customer acquisition, improve productivity, & accelerate the delivery of any banking product across every channel. We process more than $3.5 billion in mortgages & consumer loans daily, helping millions of consumers get into homes & gain access to the capital they need to lead better lives.
The Customer Enablement Manager is responsible for driving product onboarding & adoption across Blend's diverse user base. This includes working across functions at Blend - product, product operations, marketing, & account management - to develop highly engaging content that educates & enables users of the platform. In some cases, you will be delivering this content in live events & webinars, & in other cases, you will be building materials for our customers' in-house teams to deliver. You will also help determine & implement growth strategies through automated delivery of motivational or educational prompts to users who need a little nudge to be successful in their Blend journey.