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Company Description

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable & secure payment network - enabling individuals, businesses, & economies to thrive. Our advanced global processing network, VisaNet, provides secure & reliable payments around the world, & is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, & fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network & scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, & be part of an inclusive & diverse workplace. We are a global team of disruptors, trailblazers, innovators & risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, & doing meaningful work that brings financial literacy & digital commerce to millions of unbanked & underserved consumers.

You'rean Individual.We'rethe team for you.Together, let's transform the way the world pays.

CyberSource, a Visa company, is a global leader in e-Commerce Payment Management. CyberSource continues to be a pioneer within the e-Commerce Payment Management industry & offers a full-service payment management platform for merchants, combining global payment processing, fraud management & payment security systems.

Job Description

Reporting to the Vice President, Global Technology Partnerships, the Senior Director of Partner Development role will lead a team, responsible for initiating & developing initiatives with both new & existing partners, comprising of Technology Platforms, ISVs & the System Integrator (SI) ecosystem that supports revenue acquisition, growth, & retention of Visa's most strategic partners & clients. This team also acts as a key distribution & enablement function for the enablement of a broad array of Visa services delivered via the CyberSource platform.

We are seeking a proven leader with extensive industry, business development & partner management experience to take on this function. This individual will engage & work in partnership with other Business Development & Partner Success Leaders to execute on our growth & retention strategies & directly contribute to the ongoing expansion of the Technology Alliance partner program.

Our ideal candidate will have a breadth of experience including; merchant acquiring/processing, merchant online & card present payments, business development, alliances/partner/channel-sales, technical/consultative-selling, business transformation & problem-solving skills.This person will demonstrate exceptional communication, strategic, analytical, program development/execution as well as a proven track record of success in the function.


Work with Leadership to formaulate & execute against go-to-market strategies for each of the identifed Startegic Initiatives for our partners & alliances.

Lead the identification, pursuit & development of targeted technology partner prospects for both distribution & enablement.

Assess & develop new strategic partners tied to new &/or under-penetrated verticals of focus.

Build & nurture C-level relationships across the portfolio to further solidify our position & commitment to partners while deepening our level of engagement.

Develop, track & execute against monthly, quarterly & yearly revenue targets (KPIs) & other performance metrics as per the Annual Operation Plan (AOP).

Identify & analyze key metrics, trends & opportunities to ensure a disciplined approach to the prioritization, investment & decision-making process.

Work collaboratively with cross-functional teams including; Marketing, Sales-Operations, Technical Sales, FP&A, Product Management/Development to make accurate, informed decisions.

Understand Visa & CyberSource's broader corporate strategies to facilitate prioritization of business development initiatives aligned to product roadmap priorities.

Provide executive program oversight & ongoing partner communication.

Work collaboratively across Visa's many functional business units to drive greater awareness, value to portfolio & new, innovative customer experiences alongside our strategic partners.

Manage development plans for team members so that team they may deepen their solution & industry knoweldge, selling & account management skills, leadership capabilities which woll afford each of them to advance tehir respective careers with the organization.
Key Competencies:

Communicate: Creates an atmosphere in which timely & relevant information flows up & down organization to improve collaboration & decision making. Able to convey a complex idea in a concise & cohesive manner that is easily understood by others.

Collaborate: Actively & collaboratively participates as a member of the senior sales management team; is accessible & easy to approach; a strong team player with a track record of building productive cross-functional relationships to support business strategy.

Manage Relationships: Identifies opportunities & takes action to build strategic relationships between teams, business areas, partners & other key stakeholders to achieve business goals.

Commercial Acumen: Stays educated & ahead of key trends that shape the payments industry, markets & capitalizes on emerging business opportunities to develop commercially viable products & services.

Partner Mindset: Focuses on discovering & meeting partner needs that result in high impact solutions; keeps portfolio interest at the forefront & continually seeks to add value.

Innovate: Fosters creativity & takes intelligent calculated risks to deliver solutions that surpass partner's expectations; challenges status quo. Generates new methods that improve both the what & how.

Strive for Excellence: Commits to delivering a high standard of results by engaging in entrepreneurial thinking & taking balanced risks to deliver significant improvements.

Accountability: Holds self, team & others accountable for measurable high quality, timely & effective results. Displays a strong commitment to organizational success.

Manage Complexity: Quickly integrates complex information to identify strategies & solutions, narrows down information to key concepts & isolates core issues.

Global Mindset: Articulates clear goals & expected outcomes when leading activities requiring cross-functional teams to enable vertical & horizontal alignment. Delegates appropriate levels of responsibility & holds individuals accountable. Embraces joint ownership of success.

What's in it for you?

Work within a driven & highly motivated leadership team to provide a world-class partner experience to many of the world's largest & most respected Enterprise Technology Platforms & Consultancies

Lead a team focused on the development & growth of strategic partnerships & alliances to help drive enabalement & support of CyberSource & Visa solutions to our Merchant & Acquiring customers & partners.

Be a key contributor in making a difference in one of the World's largest, most well- respectedbrands

Flexibility to work remotely or in one of many new offices throughout NA

Exceptional Benefits including Visa's Educational Assistance Program, Tuition reimbursement & Mentoring Programs.


Basic Qualifications:

  • 12 years of work experience with a Bachelor's Degree; 10 years of work experience with an Advanced degree (e.g. Masters/MBA/JD/MD); or a minimum of 5 years of work experience with a PhD

Preferred Qualifications:

10+ years of Payment Industry and/or related SaaS/High Tech industry experience

10+ years of success in a business development &/or alliance partner function

Direct experience of working for Merchant Acquirers/Processors as well as direct Merchant payment experience

Strong strategic Consultative Selling & Customer Relationship management experience focusing on Enterprise B2B & B2C customer segments

Significant experience in engaging & facilitating dialogue with C-level & senior executives at Fortune 1000 businesses

Success in working in a fast paced environment leveraging using tools like

Ability to work independently & in a strong team environment & to deliver on detail as well as strategy

Strong understanding of business process

Excellent communication skills (written/verbal) that are leveraged to address complex business issues, negotiations & opportunities

Experience based Issue Resolution skills that facilitate dialogue across all levels of a business including the c-suite

Ability to prioritize deliverables & projects to meet timelines efficiently, to adapt to changes in priorities quickly, & to structure & manage multiple initiatives simultaneously with focus on a drive to completion & tangible impact.

MBA Degree

Additional Information

Physical Requirements:

  • This position will be performed in an office setting. The position will require the incumbent to sit & stand at a desk, communicate in person & by telephone, frequently operate standard office equipment, such as telephones & computers, & reach with hands & arms.

Travel Requirements:

  • This position requires the incumbent to travel for work ~ 40%of the time

EEO Statement

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines & applicable local law.

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