Title: Senior Associate, Developer CRM
HelloFresh is looking for a Senior Associate, Developer to join our Customer Marketing (CRM) team to support in delivering great customer experiences digitally. Candidates must be well-versed in email, mobile & digital best practices, supporting our team in crafting contextualized, personalized experiences in email, app & other key communication channels.
You will ...
- Develop, code & assist the CRM team with daily campaigns, with email & app being the focus
- Manage multiple projects & processes to meet set deadlines
- Streamline processes & develop new processes to enable best-in-class email production, personalization, inbox placement & customer engagement
- Develop & manage template library by modifying existing email template designs & revising/updating content as necessary.
- Troubleshoot email campaigns across multiple platforms & browsers
- Work with personalization partner to turn static experiences into dynamic 1-to-1 experiences that speak to each customer individually, on the device they choose to use
- Ensure quality, consistency enforced at all steps & across all assets
- Coordinate with stakeholders in CRM, creative, technology to bring together necessary pieces to craft a visually compelling & functionally sound final product.
- Support development of multi-channel assets that can be quickly updated & distributed across customer touchpoints.
You are...
- Excited about developing emails that push the boundaries of personalized customer-centric communications, combining creative with data at every step
- Comfortable managing multiple projects at the same time
- Quality-oriented with a track record of creating bullet-proof email code that allows marketing teammates to execute quickly & accurately.
- Strong interpersonal skills & can collaborative effectively with relevant teams & people at all levels
- Comfortable working in a fast-paced, high-growth environment
At a minimum, you have...
- Bachelors degree; certification in coding
- 3-5 years of hands-on email & other digital marketing creative coding experience
- Highly skilled in: HTML/5, CSS3, Ruby, Responsive Design, Media Queries, Cross-Browser Development, email coding & mobile design best practices, CAN-SPAM, navigating an ESP tool (such as Salesforce, Cross Engage, Send Grid, etc), handlebars / dynamic data elements in email,
- Not required, but highly recommended: AMPscript, JavaScript, SASS/Less, GitHub
- Quality-oriented with a track record of creating bullet-proof email code that allows marketing teammates to execute quickly & accurately.
- Experience with using Sketch & Photoshop
Youll get
- Competitive salary, 401k with company match that vests immediately upon participation, & company equity plan based on role
- Generous PTO & parental leave of up to 16 weeks
- Comprehensive health & wellness benefits with options at $0 monthly, effective first day of employment
- Tuition reimbursement for continuing education
- Up to 75% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, & Factor_)
- Access to 6 different Employee Resource Groups (ERGs) including those for minorities, women, veterans, parents, & LGBTQ+
- Inclusive, collaborative, & dynamic work environment within a fast-paced, mission-driven company that is growing exponentially year over year
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