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Title: Senior Associate, Developer CRM

HelloFresh is looking for a Senior Associate, Developer to join our Customer Marketing (CRM) team to support in delivering great customer experiences digitally. Candidates must be well-versed in email, mobile & digital best practices, supporting our team in crafting contextualized, personalized experiences in email, app & other key communication channels.

You will ...

  • Develop, code & assist the CRM team with daily campaigns, with email & app being the focus
  • Manage multiple projects & processes to meet set deadlines
  • Streamline processes & develop new processes to enable best-in-class email production, personalization, inbox placement & customer engagement
  • Develop & manage template library by modifying existing email template designs & revising/updating content as necessary.
  • Troubleshoot email campaigns across multiple platforms & browsers
  • Work with personalization partner to turn static experiences into dynamic 1-to-1 experiences that speak to each customer individually, on the device they choose to use
  • Ensure quality, consistency enforced at all steps & across all assets
  • Coordinate with stakeholders in CRM, creative, technology to bring together necessary pieces to craft a visually compelling & functionally sound final product.
  • Support development of multi-channel assets that can be quickly updated & distributed across customer touchpoints.

You are...

  • Excited about developing emails that push the boundaries of personalized customer-centric communications, combining creative with data at every step
  • Comfortable managing multiple projects at the same time
  • Quality-oriented with a track record of creating bullet-proof email code that allows marketing teammates to execute quickly & accurately.
  • Strong interpersonal skills & can collaborative effectively with relevant teams & people at all levels
  • Comfortable working in a fast-paced, high-growth environment 

At a minimum, you have...

  • Bachelors degree; certification in coding
  • 3-5 years of hands-on email & other digital marketing creative coding experience
  • Highly skilled in: HTML/5, CSS3, Ruby, Responsive Design, Media Queries, Cross-Browser Development, email coding & mobile design best practices, CAN-SPAM, navigating an ESP tool (such as Salesforce, Cross Engage, Send Grid, etc), handlebars / dynamic data elements in email,
  • Not required, but highly recommended: AMPscript, JavaScript, SASS/Less, GitHub
  • Quality-oriented with a track record of creating bullet-proof email code that allows marketing teammates to execute quickly & accurately.
  • Experience with using Sketch & Photoshop

Youll get

  • Competitive salary, 401k with company match that vests immediately upon participation, & company equity plan based on role
  • Generous PTO & parental leave of up to 16 weeks
  • Comprehensive health & wellness benefits with options at $0 monthly, effective first day of employment
  • Tuition reimbursement for continuing education
  • Up to 75% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, & Factor_)   
  • Access to 6 different Employee Resource Groups (ERGs) including those for minorities, women, veterans, parents, & LGBTQ+
  • Inclusive, collaborative, & dynamic work environment within a fast-paced, mission-driven company that is growing exponentially year over year
New York Pay Range
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