Vimeos Customer Support team is searching for a hardworking, technical, passionate, & analytical independent contributor to oversee our Support efforts as a Support Specialist II. The ideal candidate will thrive in a fast-paced environment & have a passion for deep-diving into technical troubleshooting & providing the highest quality responses to incoming user questions.This role will report to a Customer Support Manager/ Senior Manager & will contribute directly to Vimeos Support efforts with focus on troubleshooting & responding to escalated issues, contributing towards insights reporting, & collaborating with teammates to ensure the highest quality support.
Vimeo (NASDAQ: VMEO) is the worlds leading all-in-one video software solution. Our platform enables any professional, team, & organization to unlock the power of video to create, collaborate & communicate. We proudly serve our growing community of over 260 million users from creatives to entrepreneurs to the worlds largest companies.
Vimeo is headquartered in New York City with offices around the world. At Vimeo, we believe our impact is greatest when our workforce of passionate, dedicated people, represents our diverse & global community. Were proud to be an equal opportunity employer where diversity, equity, & inclusion is championed in how we build our products, develop our leaders, & strengthen our culture.
Learn more at www.vimeo.com
Learn more at www.vimeo.com/jobs