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Rent The Runway // designer dresses & accessories rental
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About Us:

Rent the Runway (RTR)  is transforming the way we get dressed by pioneering the worlds first Closet in the Cloud. Founded in 2009, RTR has disrupted the $2.4 trillion fashion industry by inspiring women with a more joyful, sustainable & financially-savvy way to feel their best every day. As the ultimate destination for circular fashion, the brand now offers infinite points of access to its shared closet via a fully customizable subscription to fashion, one-time rental or ownership. RTR offers designer apparel, accessories & home decor from 700+ brand partners & has built in-house proprietary technology & a one-of-a-kind reverse logistics operation. Under CEO & Co-Founder Jennifer Hymans leadership, RTR has been named to CNBCs Disruptor 50 five times in ten years, & has been placed on Fast Companys Most Innovative Companies list multiple times, while Hyman herself has been named to the TIME 100 most influential people in the world & as one of People magazines Women Changing the World.

About the Job:

The DFC Process Assistant is responsible for managing the workflow assignments for a specific department within a fulfillment & distribution environment while driving a positive employee experience.

Shift: Sun-Wed 9:00am - 7:30pm

What Youll Do:

  • Maintain strong working knowledge of all processes & continue the onboarding process & ramp-up period post training for associates.
  • Assist Operations Managers with the assignment of daily work responsibilities including allocating labor, leading shift start-up meetings & communicating with other departments.
  • Quickly recognize, diagnose & solve workflow challenges for associates & partner with leadership to resolve issues.
  • Monitor daily attendance & break periods & escalate to the Operations Manager as needed for corrective action.
  • Tracking & reporting of labor hours & UPH.
  • Verifying SOP/PMV compliance for the assigned department.
  • Filling in as needed with hourly associate DFC department duties. 
  • Assisting with keeping the work area clean & organized.
  • Identifying & addressing safety hazards within the work area & coaching associates to work safely.
  • Participating in safety initiatives & escalating all safety violations as needed to Operations Manager & Safety Manager.
  • Take on additional duties as assigned by leadership
  • Must operate with a sense of urgency & have attention to detail. 
  • Align with the company's core values to ensure a world class Cinderella experience for RTR associates & customers.

About you:

  • Preferred: Education beyond high school & prior experience leading teams.
  • Positive can-do attitude with excellent interpersonal skills.
  • Demonstrated problem solving & analytical skills.
  • Demonstrated written & verbal communication skills across multiple levels.
  • Intermediate computer skills (eg. spreadsheet software) as well as the ability to operate warehouse tools (eg. scanner, ladder, warehouse software).
  • Ability to work flex shifts, hours, nights & weekends as the business dictates.
  • Ability to lift a maximum of 50lbs based on the needs of the role.


At Rent the Runway, were committed to the wellbeing of our employees, & aim to create a workplace that fosters both personal & professional growth. Our inclusive benefits include, but are not limited to:

  • Paid Time Off including vacation, paid bereavement, & family sick leave - every employee needs time to take care of themselves & their family.
  • Universal Paid Parental Leave for both parents + flexible return to work program  - because we know your newest family member(s) deserve your undivided attention.
  • Paid Sabbatical after 5 years of continuous service - Unplug, recharge, & have some fun!
  • Exclusive employee subscription & rental discounts -  to ensure you experience the magic of renting the runway (and give us valued feedback!).
  • Comprehensive health, vision, dental, FSA & dependent care from day 1 of employment - Your health comes first & weve got you covered.
  • 401k match - an investment in your future.

Rent the Runway is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 & over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing & characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law.

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