One of the key skills for PMs is to walk in their customers' shoes. It's really important to understand the journey & how your product presents itself along the way. Your whole team needs to take this into account: otherwise, you'll be in serious trouble! There are plenty of tools & techniques that can get you closer to understanding the customer's mind. Find out here! Main takeaways:- The importance of knowing your users- How to engage directly with users- Features that are important to users
Meet the Speaker: Sandeep Ohri
As a seasoned, strategic & results driven Product Strategy & Product Management leader, Sandeep Ohri helps companies build & market highly successful products that significantly grow revenue.
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Product School is the first technology business school. We provide certified courses in Product Management & other digital skills to professionals across 16 campuses worldwide. We also offer the same courses live online. All courses are taught by real-world product managers working at top technology companies such as Google, Facebook, Slack, Airbnb, LinkedIn, & Netflix.