One of the key skills for PMs is to walk in their customers' shoes. It's really important to understand the journey & how your product presents itself along the way. Your whole team needs to take this into account: otherwise, you'll be in serious trouble! There are plenty of tools & techniques that can get you closer to understanding the customer's mind. Find out here! Main Takeaways:- What is CLV - Models of CLV- Why is it important
Meet the Speaker: Vish Rajappa
Vishwanath is an analytical & data-driven Product Manager who has been leading Product for WeChat for nearly 6 years. He brings to his current position an ability to excel in a fast-paced & ambiguous environment while working effectively with cross-functional teams.
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Product School is the first technology business school. We provide certified courses in Product Management & other digital skills to professionals across 20 campuses worldwide. We also offer the same courses live online. All courses are taught by real-world product managers working at top technology companies such as Google, Facebook, Slack, Airbnb, LinkedIn, & Netflix.