So, what is Taboola? Since our launch in 2007, Taboolas team of ninja-like engineers & digital media mavens have been building the worlds largest & most advanced discovery platform -- or search engine in reverse -- delivering personalized recommendations to over one billion users every month, on many of the webs most innovative & highly-visited websites.

Thousands of leading publishers (e.g. Axel Springer, T-Online & Handelsblatt etc.) marketers (e.g. VW, Deutsche Bank, Mercedes, SAP etc.) & media agencies utilize Taboolas predictive technology to increase user engagement, monetize their traffic, & distribute their content to engaged audiences across the web.

These days, passionate about bringing discovery to more markets around the world, there are over 1000 of us Taboolars (and growing), connecting people with content they may like but never knew existed, with offices in New York, Los Angeles, London, Berlin, Tel Aviv, New Delhi, Sao Paulo, Shanghai, Tokyo, & Bangkok.

Would you like to be part of our exciting journey?

About the role

We are looking for a dedicated, relationship-driven Senior Account Manager to strengthen our strategic client relationships, develop & grow our clients businesses & serve as a valuable resource & point of contact to provide an end-to-end service. DACH is a key market for us across the business & as such this new Client Partner role is geared towards experienced German speaking Account Managers.

We have opportunities in Berlin & London.

Responsibilities:

• Strategic Book of Business Management - service clients in accordance to importance & potential within your portfolio, spotting abilities to scale, product rollout potential & further client needs
• Account insights & strategy analysing & creating custom reports & actionable insight for clients where necessary/ needed to support your arguments for account growth
• Client education & proactive consultation Ensuring that clients are following the best practices & maximising every opportunity to achieve account success on the platform. Working with clients to help them understand & optimise their campaigns, hit campaign goals & scale their account
• Campaign management handling of first level technical requests -  implementation of conversion tracking codes, targeting, spending caps, pacing, etc. - & escalation of second level technical requests to Ad Ops in order to launch a campaign successfully
• Upsell & Cross-sell - Focus on rollout of new product features & and additional campaigns as well as international account expansion
• Client meetings & QBRs - Conducting face to face quarterly business review meetings with key clients whereby participants can range from day to day contact to C-level within the client organisation
• Office Hours - Work within the client's office for a set time of week/ month in case this might be needed to improve on performance & client insights

Requirements:

• Experience in results-driven customer-facing role - specific examples will be expected
• Knowledge of KPI based campaign/ client management & optimisation of campaigns towards hitting ROI target
• Familiar with management of a portfolio of clients - prioritisation, & farming of portfolio growth according potential
• Eager to understand & present the opportunities involved for clients looking for infinite scale
• Strong analytical skills, monitoring & identification of trends in data & generation of actionable insight & reports for the client
• Outstanding relationship management & customer-facing skills
• Excellent technological skills or ability to quickly learn what is needed to support the campaigns successful implementation & optimisation from a technical point of view
• A true passion for online content & in-depth knowledge of web marketing
• Willing to travel for business
• Fluent German is a must
• The will & ability to work in a fast-paced, ever-evolving environment & learn, learn, learn!

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